View Vacancy - Border Force Office Manager

The British Embassy in Rabat is seeking a hard-working team-player to take up the position of Border Force Office Manager, Grade B3 (L).  This role will entail working to Border Force Project Hunter activities across the Middle East and North Africa (MENA) region, whilst supporting the Embassy’s corporate services team at times when agreed with Project Hunter Lead.  

Project Hunter is a UK funded project that aims to build international capability in data analysis and targeting, with a view to enhance customs and border-crossing procedures for international carriage of people and goods. The objective is to deter the movement across national borders of individuals and goods that would harm the national interest of these countries. This is to be achieved through developing data analysis and targeting capabilities from Advanced Passenger Information (API) and Passenger Named Record (PNR) data provided by airlines and similar data collection techniques in the maritime, air-freight, post/fast parcels and container environments. 

Objectives: 

The successful applicant will join a small Border Force Project Hunter team focussing on building collaborative partnerships with Senior level Ministry Of Interior and law enforcement agencies at the border both in Morocco and throughout the MENA region.  Reporting to the Higher Officer, you will have responsibility for a wide variety of office duties including, weekly reporting of Project Hunter activity, collating information for monthly finance and assurance returns, assisting with translation at meetings in Morocco and MENA which will mean that travel will be expected. You will be fluent in English and French with a good level of spoken Arabic.  You will be regularly required to translate official documents, so written skills in English and French are a must. 

This is a busy and interesting role based at the Embassy, which we are looking to fill with an individual who is a team-player and willing to adapt and be flexible to the requirements of the position.

The role will also involve administrative assistance to the Embassy to support the Corporate Services team, which will be planned around Border Force Project Hunter priorities. This will be coordinated by the Project Hunter team at the Embassy. 

Main duties and responsibilities:

• Support Border Force Officers assigned to the team.
• Translation of documents and in person at meetings and training events. 
• Assist in building relationships with Ministries and law enforcement partners in Morocco and throughout the region, through regular liaison.
• Undertake in-depth fact finding and analysis in order to identify the best approach or solution from a range of options.
• Support the senior management team by compiling reports, briefings and presentations as necessary.
• Provide a full range of administrative support to the team including drafting letters, scheduling meetings, writing minutes, managing databases and organising travel arrangements. 
• Line manage drivers employed by the team and oversee the maintenance of official vehicles, insurance and servicing.
• Arrange servicing of equipment donated to partner agencies and manage the budget for this.
• Assist with financial reporting and the correct running of the Project Hunter accounts, including the compilation of financial forecasts, accurate reports and monthly returns. 
• Compile tactical and strategic reports. 
• Assist with the review and reporting of ongoing projects within the region. 
• Undertake other duties that may reasonably be required, within the grading and core competences of the job.
• Arrange visits and calls to Ministers and Senior Officers.
• Support and compile tactical and strategic reports.
• Maintain records of UK Hunter staff.
• Arrange payments of invoices, utility and other bills by liaising with the International desk in London.
• Assist with monthly reports and training programmes, including their evaluation;
• Arrange regular maintenance of equipment that has been donated to third parties and maintain the associated budget.
• Provide French-English translation/interpretation.
• Other administrative tasks as delegated by the Corporate Services team in collaboration with Border Force colleagues.
• Line manage driver/s

Key Competences:

• Delivering at Pace: Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. It’s about working to agreed goals and activities and dealing with challenges in a responsive and constructive way. 
• Collaborating and Partnering: People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done.
• Managing a Quality Service: Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
• Making Effective Decisions: Effectiveness in this area is about being objective; using sound judgment, evidence and knowledge to provide accurate, expert and professional advice.

• High standard of spoken and written English and French
• Excellent organisational skills and the ability to prioritise tasks and work to deadlines.
• Flexibility, creativity and ability to learn quickly and develop new skills.
• High standard of all Microsoft applications.
• Ability to work independently and to take the initiative as well as being able to work well with others.
• Flexibility to undertake travel within Morocco and Internationally, this will involve weekend travel time to enable attendance for scheduled meetings/conferences.