View Vacancy - People, Wellbeing and Learning and Development Officer , Grade -EO, Kathmandu

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Learning and Development

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details and the behavioural questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’

We reserve the right to review, revise or amend the roles and responsibilities from time to time reflecting the changing needs of business

Main purpose of job:

Responsible for driving improvements in our people management at British Embassy, Kathmandu (BEK), including but not restricted to performance management, well-being support, and learning development.

Roles and responsibilities / what will the jobholder be expected to achieve?

Human resource management (45%)

  • Drive improvements to performance management, coordinating a well run performance management process at BEK which includes robust moderation processes and supporting line managers to excel.
  • Manage HR cases and respond to HR related enquiries from staff, working closely with the hub, CSM and BEK leadership.
  • Play a key role in advancing staff survey outcomes by engaging with staff to promote positive change through the People Committee.
  • Ensure up-to-date and confidential management of BEK HR data.
  • Manage process to review changes to T&Cs periodically for CBS colleagues by working closely with the Centre and HR Hub.
  • Support new starters by preparing induction materials and meetings for new recruits.
  • Work with Fairness Champions and other groups to respond to staff grievances, including BHD. Lead changes to BEK’s approach to managing grievances at post.
  • Where required, issue employment letters and related employment documents.

Well being and health (40%)

  • Champion a new approach to supporting staff well being at post, working closely with the WoG, Fairness Champions, CSM and BEK leadership.
  • As the main point of contact for new UKB staff and their families, provide community liaison support in the form of:
  • advice about living in Kathmandu, organising familiarisation visits and moves to/from post;
  • supporting efforts to hire staff and buy/sell vehicles;
  • planning events for staff and their families; and
  • updating the Post Report, Welcome Pack, and acting as the main counterpart for DSFA.
  • Respond to requests for Employees Conditions and cost of living surveys
  • Manage BEK’s relationship with the health insurance provider, respond to related staff queries and manage the insurance database.
  • Run annual health services (i.e. influenza flu vaccination) for all staff and dependants.

 Learning and development  (10%)

  • Lead and develop the L&D strategy, and improving BEK’s approach to planning and executing L&D plans.
  • Manage the annual L&D allocation process, running a transparent, fair and well communicated process for all staff.
  • Evaluate Learning and Development activities for impact, while working closely with the International Academy (IA) Regional Team.

 Other administrative support (5%)

  • Provide support across corporate services and the operations team as required.
  • Member of BEK crisis team

Resources managed (staff and expenditure):

Leads people management at post, working across the Embassy to deliver results.

Oversight of BEK Learning and Development Budget

Language requirements:

Language: English and Nepali

Level of language required: Fluent

Learning and development opportunities (and any specific training courses to be completed):

Mandatory online learning with International Academy

Regional conferences as appropriate

Working patterns:

If the job is suitable for flexible working patterns, please provide details:

BEK offers some flexible working including working from home for up to 2 days a week where compatible with the role.

Any other information (or specific local Post requirements):

Some work outside office hours may be required, for example to assist arriving families, for which Time Off in Lieu will be granted at the discretion of the line manager

Essential on arrival:

Minimum 5 years’ experience in Human resources, performance management or staff well-being role. Proven experience of managing a quality service; strong interpersonal and organisational skills


  • Experience of working in a Government or international organisation
  • Knowledge of Nepali local employment law
  • Experience of working with expatriates and/or international relocations
Seeing the Big Picture, Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together
10 July 2023
Executive Officer (EO)
Full-time, Permanent
South Asia & Afghanistan
British Embassy
NPR 141,606 per month plus 10% provident fund Contribution
1 August 2023

For British Embassy candidates, the Country Based Staff BHC Terms & Conditions will apply.

For other than BHC candidates, Salary will be all-inclusive of NPR 141,606 per month plus 10% provident fund Contribution.

The successful candidate will be provided with annual leaves, maternity/paternity and membership in the Embassy medical benefits scheme as per the Terms & Conditions of Services. The British Embassy in Kathmandu is part of a world-wide network of 240 Posts, representing British political, economic and consular interests overseas.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best. The British Embassy is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.

Please note - BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. Some non-local national staff and some spouses or partners of UK diplomatic staff will have their salaries abated by an equivalent amount. 

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’

To Apply:

Please note applications without (a) and (b) will not be considered. 

(a) Complete the Online Application Form 

(b) Complete the Experience, Behaviour and Technical/ Professional skills based questions segment in the Online Application Form 

Internal candidates applying for this position need to inform their current line managers, else the applications will not be considered. 

We will accept only online applications by “10th July 2023 - 23:55 Kathmandu Time Zone”. 

Please note that all the applicants will be required to strictly adhere to the security guidelines for British Embassy

  • Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
  • Only shortlisted candidates will be contacted, and no telephone enquires will be dealt with. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
  • The appointment will be subject to Police Verification and other checks including references, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.