View Vacancy - Local Staff Entry Clearance Officer

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Other British Government Departments (Partners across Government, including UK Visas)
UKVI (UK Visas and Immigration)

Main purpose of job:

As an Entry Clearance Officer (ECO), you will play an important role in ensuring that the immigration regulations are correctly and fairly applied to all applications for a UK visa so that only those who qualify are able to enter the UK.

ECO’s are expected to analyse information to make decisions which can sometimes be complex to ensure that a modern, efficient and courteous service is delivered within agreed standards.

Please note:  The role will involve access to and handling of classified or sensitive commercial information therefore, Applicant must already hold a minimum of the UK’s SC level of clearance or be able to achieve it.

Because of the security clearance requirement mentioned above, only nationals of the following countries are eligible to apply:

UK or other EU country, Canada, Australia, USA, New Zealand.

WHAT WE DO:

New Delhi Visa Section is one of the busiest and most high profile visa departments in the world.  Our team is committed to providing a first class service, and we are driven to achieve high standards and make fair decisions on visa applications quickly.  Our focus is on balancing the need for a high level of customer service with the requirement to maintain the integrity of the UK border.  We are at the forefront of innovation, reacting positively to change and ready to try new ways of working.

We work in a fast-paced and challenging environment as part of a large and diverse team of people committed to achieving clear service delivery goals.

Entry clearance work can be highly pressurised and challenging. It is essential that officers are able to make sound decisions with minimal supervision which can be justified both orally and in writing whilst keeping within exceptionally strict deadlines. Successful applicants should be able to settle quickly into a demanding work environment.

Entry clearance work is front line and frequently in the eye of the media and Ministers. For many visa applicants it will be their first real impression of the UK. It is therefore essential that everyone who contacts the visa section be treated fairly, efficiently and courteously. They may not be happy with the decision but they should have no complaint as to how this decision was reached or in the manner in which they were treated in their dealings with the visa section. Of course there will always be times when an applicant becomes disgruntled or abusive but under no circumstances is it acceptable to respond in kind, no matter how much pressure or stress they may be under.

WHAT WE WANT FROM YOU:

We are looking for someone who is able to work in a fast paced environment focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes.

ROLES AND RESPONSIBILITIES

Making Effective Decisions

See the big picture is about having an in-depth understanding and knowledge of how your role fits with and supports organisational objectives and the wider public needs. Showing clarity of thought, setting priorities, analysing and using evidence to evaluate options before arriving at well reasoned justifiable decisions.

Managing A Quality Service

Are organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements. Plan, organise and manage your time and activities to deliver a high quality and efficient service.

Delivering at Pace

Focus on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. Working to agreed goals and activities and dealing with challenges in a responsive and constructive way.

Collaborating and Partnering

Demonstrate interest in others and develop a range of contacts outside own team to help get the job done. Change ways of working to facilitate collaboration for the benefit of the team’s work. Proactively seek information, resources and support from others outside own immediate team in order to help achieve results.

  • Computer literate; able to use the basic desktop functions (e.g. Outlook, Word, Excel, PowerPoint, Explorer).
  • Accurate typing skills of at least 30 words per minute.
  • Pass a demanding and comprehensive ECO training course on receipt of security clearance. 
3 December 2017
Temporary
40 Hours
South Asia & Afghanistan
India
New Delhi
British High Commission
INR
1 February 2018

For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply.

Salary will be Rs. 160,074 per month inclusive of Security Allowance (80% of Basic) & Specialist Skills Allowance (120% of Basic).

Notional tax will be deducted if you are not liable to pay local tax.

The BHC is recognised as a good employer, with a robust, fair and transparent.We have a 5-day working week, plus annual leave, public holidays,leave provision; a good organisational culture, and excellent work/life balance. 

Around half of our work force is women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.  

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe.  We are aiming to make it the best.

Number of vacancies : Multiple

To Apply:

Internal Candidates please Note:

  • Please attach the Appraisal form of last two years.
  • Inform the line manager before applying for the position.

Please Note:

  • Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
  • Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
  • The appointment will be subject to Police Verification and other checks including references.

Because of the security clearance requirement only nationals of the following countries are eligible to apply:

UK or other EU country, Canada, Australia, USA, New Zealand. British citizens must have been resident in the UK for at least two of the previous 10 years.

However, applications will be considered from candidates working overseas for HM Government in the past ten years or who already hold adequate security clearance. In light of the tight timings ALL applicants must have permission to work in India.

Applicants who do not meet this criterion will not be considered.Evidence of your nationality and permission to work in India must be sent with your application form, for example, photocopies of the details page of your passport and/or visa.

In light of the tight timings ALL applicants must have permission to work in India. 

Applicants who do not meet this criterion will not be considered

Evidence of your nationality and permission to work in India must be sent with your application form, for example, photocopies of the details page of your passport and/or visa. 

Employment will be offered only after appropriate level of UK standard security clearance is received, an interview for which will take place in New Delhi. You will therefore need to be present in India to begin this process. No relocation, housing or any other related costs or assistance will be provided. Successful completion of a three week assessed training course is also essential.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.