View Vacancy - Regional Learning and Development Coordinator

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Learning and Development

The FCO’s Regional L&D Team (RLDT) which looks after Middle East, North Africa, South Asia and Afghanistan (MENASA), is looking to recruit a new Regional L&D Co-ordinator to be based in Dubai.  

This is an exciting opportunity to join a dynamic, busy and customer focused team which supports the development of expertise across the network by working with Embassies and High Commissions to help embed a modern culture of learning for a diverse workforce in 44 locations.


MAIN PURPOSE OF THE JOB: 

Support the MENASA L&D team with all administrative, budgetary, purchasing, calendar and event management activities.  Provide effective communication with the RLDT’s regional and global stakeholders.  Promote the RLDT facilities to the wider L&D community and provide appropriate support. Ensure maintenance of the facility, equipment and furniture to keep it up to date and fit for purpose.  Take an active role in specifying, testing and deploying new technology within the RLDT and ensure team are aware and up skilled as required, aligned with modern workplace learning techniques. 

 

DUTIES AND RESPONSIBILITIES 

Stakeholder Engagement & Communication: 30%

  • Communicating and/or Marketing Learning & Development resources:
  • Build effective working relationships with L&D Champions and relevant stake holders in the region in partnership with RLDT Advisers.
  • Collaborate with other co-ordinators and wider RLDT, FCO and UK Government colleagues to deliver on projects to meet strategic and operational priorities
  • Responsible for all content on the RLDT SharePoint site as a super user.
  • Partnering with the Advisers in account management of Posts in the region
  • Collaborating with Advisers on planning Post-specific and open events, ensuring RLDT deliverables are aligned with wider objectives. 
  • Promote the use of new technology within the team and wider L&D Community.

Manage the RLDT’s resources: 20%

  • Manage the RLDT MENASA Budget and report on a monthly (or when required) basis to London and senior management.  Involve the team in the budget management activity to ensure accuracy and make all aware of the reasons and importance of effective financial management. 
  • Manage the RLDT’s calendar/diary in conjunction with the RLDT Advisers, stakeholders and other L&D providers:
  • Manage the use of the RLDT facilities and equipment, keep resources up to date and fit for purpose, seeking feedback from stakeholders and effectively budgeting for required purchases.
  • Monitor and update records of the RLDT’s equipment, books and other resources, and track their movements. 
  • QSR – Input activities/events undertaken during the quarter on SharePoint.
  • Procurement & Prism – procure goods and services via Prism, underpinned by value for money and in accordance with FCO policies and procedures including purchasing and receiving for the team via PO or GPC. 

Logistical and Administrative support for training delivery: 30%

Ensure all events happen on time and within the budget:

  • Training Course Preparation:
  • Training Logistics Support:

Other Support 20%

  • Assist as and when required with all expenses, purchasing, AMI, QSR requirements of the team.
  • Ensuring stationery is always available
  • Maintaining usage of facilities and welcome guides for all visitors (trainers and delegates)
  • Promoting good relations with suppliers while keeping VFM firmly to the forefront
  • Maintaining good relations within Post at all times and collaborating with other teams at Post for improved quality of service.
  • Always looking for where and how changes and improvements can be made.

 

KEY COMPETENCES 

  • Leading and Communicating - Effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm.
  • Collaborating &Partnering - People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done.
  • Delivering at Pace – Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
  • Managing a Quality Service - Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
  • Making Effective Decisions - Effectiveness in this area is about being objective; using sound judgment, evidence and knowledge to provide accurate, expert and professional advice.
  • Changing and Improving - People who are effective in this area are responsive, innovative and seek out opportunities to create effective change.
  • Strong command of the English language both written and spoken.
  • Excellent IT skills (very good Microsoft skills (use of PowerPoint, Excel, SharePoint etc.)
  • Strong budget management/administration awareness.
  • Understanding of L&D processes
6 May 2017
Administrative Officer (AO)
Full-time, Fixed Term
38
Middle East & North Africa
United Arab Emirates
Dubai
British Embassy
1
AED
10,130
14 June 2017

WORKING HOURS AND REMUNERATION 

The Embassy aims to offer an attractive working environment and package for this role including: non-negotiable basic salary and allowances of AED 10,130 per month all inclusive; potential annual performance bonus; five weeks vacation per annum; free on-site parking; and free access to on-site swimming pool, gym and sports facilities.  

No accommodation or relocation expenses are payable in connection with this position. 

Conditioned/paid working hours are 38 hours per week. The standard working hours are from 7.30am until 2.30pm Sunday to Thursday. However, the successful candidate may be required to work outside normal working hours if needed.

 

TO APPLY: 

Interested candidates must submit and upload the following documents when applying online: 

1. An updated Curriculum Vitae.

2. Please provide examples of performance in each competency on the motivation section of

    the online application form and cover letter. 

(Your application must include examples in your cover letter of when you have demonstrated the competencies outlined above. Applications that do not include this information will be not be considered).

 The closing date for applications is 5th April 2017 

Applications received after the stated deadline will not be considered.

PROCESS 

The recruitment process, including security clearance, is expected to take around two to three months (from the advertisement date to the successful candidate’s commencement date). 

If short-listed, candidates will be invited to interview. The interview date is to be finalised but it is likely to be around 2 weeks after the closing date. 

NOTIFICATION 

Please note that due to the large number of applications the Embassy receives only those shortlisted for the written assessment will be contacted.  

The successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.  

 

The British Embassy Dubai is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.