View Vacancy - Deputy Head of Corporate Services C4 (L) (05/19 ADD)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

Provide strategic leadership and staff development for Corporate Services staff and ensure the smooth running of the platform.

Roles and responsibilities:

Provide guidance and strategic direction;

    • Ensure CS staff have realistic and measurable objectives, focussed development plans and access to the guidance and tools they need to do their jobs effectively
    • Adherence to FCO Guidance and Best Practice at all times
    • Achieve the standards in the Corporate Services Charter
    • Lead a high performing, customer focused team that underpins the effective functioning of the Embassy
    • Ensure that all staff in the Embassy have confidence that they will receive the support they need from corporate services in order to do their jobs

    Ensure effective and efficient delivery of services including:

      • Implementing all recommendations from internal audit, hub or RMD and reports promptly
      • Ensuring high standards of customer service are maintained at all times
      • Be innovative and creative within existing guidelines to achieve value for money at all times

      To oversee delivery of the 1HMG Memorandum of Understandings including:

        • Ensuring the standards set out in the MoU are met
        • Keeping Embassy processes up to date with the latest requirements from the Network Board
        • Leading for the Embassy on negotiations with PAGs and succession plans

        To find more efficient and value for money ways for the Embassy to use the resources available to it, including;

        • Ensuring that procurement is conducted in accordance with procurement policies
        • Introducing more effective systems
        • Coaching and supporting individuals and teams to enhance their ways of working
        • Keeping Embassy policies up to date with the latest best practice and central guidance

        Resources managed: 

        • Direct management of 4-6 people and oversight of 18-20 (exact team structure to be advised)
        • Oversight of budget of up to £2,000,000

        • Experience of managing a team for a minimum of 3 years.
        • Proven good interpersonal and communications skills.
        • Experience of improving systems and procedures.
        • Fluent written and spoken English. 
        • Bachelors degree in Business or Management or any related field.
        • Experience of managing a budget and customer service experience.
        • Amharic an advantage.
        2 May 2019
        Higher Executive Officer (HEO)
        Permanent
        36
        Africa
        Ethiopia
        Addis Ababa
        British Embassy
        1
        ETB 39,924.59 - ETB 49,905.74 depending on experience.
        3 June 2019

        Learning and development opportunities:

        The British Embassy has a learning and development culture.

        Training for all aspects of the job will be available and a wide variety of personal development training opportunities available to all Embassy staff.

        Working patterns:

        Flexible working can be accommodated in consultation with the Corporate Services Director.


        • Please complete the application form in full as the information provided is used during screening.
        • Please check your application carefully before you submit, as no changes can be made once submitted.
        • The British Embassy will never request any payment or fees to apply for a position.
        • Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
        • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. 
        • The responsibility lies on the successful candidate to;
        • Obtain the relevant permit
        • Pay the fees for the permit
        • Make arrangements to relocate
        • Meet the costs to relocation
        • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
        • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note:  Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
        • Reference checking and security clearances will be conducted on successful candidates.
        • Please log into your profile on the application system on a regular basis to review the status of your application
        Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

        This opportunity is closed to applications.