View Vacancy - Transport Planner A1 (06/19 NR)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

To schedule transport requests and support the Transport team in the daily running of the transport services. 

Job holder will have a responsibility of making sure all transport requests are scheduled into the transport diary, all drivers are informed of their itineraries and all administration handled effectively.

To deputise for the Deputy Transport Manager during that officer’s absences from post.

Roles and responsibilities:     

To work closely with the Transport Manager and team.

The main duties include:

  • Receiving, recording and scheduling daily transport requests.
  • Management of driver schedules optimizing working hours/shift system for greater efficiency of the section and to also ensure drivers get adequate rest
  • Communicating and confirming requests to passengers of their travel time as well as all logistics details.
  • Monthly reporting on various aspects of the section including overtime hours and number of monthly bookings, Rota for safaris, visits programmes, weekend and holidays.
  • Developing and monitoring monthly driver’s roster schedule and coordinating drivers leave and off days.
  • Undertaking switchboard duties on short breaks during lunchtimes or providing leave cover.
  • Occasionally attending to visitors at Reception.
  • Management of transport bookings and preparation of daily transport program in consultation with Deputy Transport Manager.
  • Coordinates all daily transport activities developing plans for handling special request or emergencies to ensure efficiency of operations.
  • Analyze all aspects of BHC daily corporate logistics requirements to determine the most cost effective or efficient means to meet them.
  • Maintaining radio and phone contact with the drivers as a means of ensuring smooth flow of operations.
  • Responsibility for maintaining customer feedback data on transport services.
  • Provide and maintain good customer service and solve problems. As an integral part of the team ensure that customers are highly regarded and receive exceptional service.
  • Be part of the visits teams and contribute to travel program development
  • Coordinates monthly drivers meetings in consultation with Transport Manager
  • Advising the Transport manager on driver performance.

Resources managed:

Drivers (Assignment of duties)

  • Diploma in transport and logistics or equivalent
  • Experience in transport planning-rostering and scheduling & good command of IT  skills
  • Have previous first-hand experience of supervising large team of drivers in a busy environment.
  • Possess good oral and written communication skills
  • Evidence of very good customer service skills including an ability to handle difficult customers while working under pressure.
  • Bachelor’s Degree
19 February 2019
Administrative Assistant (AA)
Permanent
44
Africa
Kenya
Nairobi
British High Commission
KES 124,570
1 March 2019

Learning and development opportunities: 

The Foreign and Commonwealth Office offers all its employees the opportunity to pursue a City and Guilds Diploma through the Diplomatic Academy.

The Regional Learning and Development Team visit Nairobi regularly to provide training courses to further personal development.

Leave:

Members of staff are entitled to paid annual leave, which is earned, from the day they commence employment. Entitlements are as follows:

  • Grades A1 (L)25 days and then 30 days after 5 years’ service

In addition to annual leave, the BHC normally observes no fewer than 9 and no more than 14 Kenyan and British public and religious holidays in a year. These vary from year to year and are at the discretion of the High Commissioner. A list of holidays is published each year.

Working Patterns:

• Monday to Thursday: 0700 - 1600
• Friday: 0700 - 1500


  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
  • It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.