View Vacancy - KWT - Political & Communications Support Officer AO

The British Embassy in Kuwait has a vacancy for the position of Political & Communications Support Officer, job grade Administrative Officer (AO). 

Main Purpose of the Job: 

The role provides comprehensive political, policy, and communications support to the British Embassy Kuwait, contributing to the delivery of UK objectives in Kuwait. 

Working to the Embassy Communications officer, the role manages the Embassy’s digital and social media channels in English and Arabic, producing culturally sensitive and engaging content that showcases Embassy’s activity and amplifies key messages from London and the region, in close collaboration with colleagues in Kuwait and media hubs in Dubai and London. 

The jobholder must be flexible and willing to work outside normal hours on an occasional basis to support evening events and urgent out-of-hours communications. 

The jobholder also supports the Political Section by acting as a first point of contact for enquiries, organising meetings and calls with Kuwaiti officials and foreign embassies, assisting with policy-related research, briefing and senior visits from the UK, and providing Arabic language support where required. Responsibilities also include but are not limited to, managing logistical and administrative processes such as HERA requisitioning, database maintenance, and events coordination. 

Duties and Responsibilities:  

Management of the Embassy’s Social Media Channels:

• Assist in devising and managing content for the Embassy’s social media channels, with the aim of growing and diversifying our audience.
• Take high impact photos and videos during Embassy functions, visits etc. and edit the footage as required.
• Work with all teams within the Embassy to run social media campaigns in support of their respective objectives.
• Liaise with London and the regional media hub in Dubai on the latest FCDO and region-wide digital diplomacy efforts, using the Embassy’s social media channels to promote these in a way that accounts for local cultural sensitivities.
• Monitor and evaluate the success of social media engagement through Hootsuite or other platforms and pick up trends as they emerge to recommend improvements or ideas for new content. 

Political Team Administrative Support:

• Acting as first point of contact for political enquiries (by phone, in person or by email) from members of the public and external organisations.
• Organising calls on Kuwaiti Officials, Foreign Embassies and International Organisations for Political Team members.
• Assisting with Arabic language needs.
• Providing logistical support for visits, events and external meetings.
• Be responsible for information management and maintaining and updating contact lists, CV’s and databases for the political section
• Assisting the team with general administrative tasks
• Translate documents from English to Arabic and Arabic to English, including official and open-source documents, often to tight deadlines, providing advice on any cultural-linguistic sensitivities. 

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any response to a crisis. 

Key behaviours required for the job:

• Delivering at Pace: Take responsibility for delivering timely and quality results with focus and drive.
• Communicating and Influencing - Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.
• Working Together - Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Making Effective Decisions: Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions. 

Eligibility:

If you are selected for this position, we will be able to employ you as long as you:

• Are legally resident in Kuwait (Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country); and
• Complete and successfully pass all local and UK security checks, including professional background checks.

• Strong social media skills, including knowledge about monitoring the performance of posts on social media accounts such as Instagram and X.
• Excellent written and verbal communication skills in both English and Arabic with ability to express ideas and messages clearly and concisely.
• Experience in translation of documentation from English to Arabic and Arabic to English.
• Good working knowledge of Microsoft Office programmes (Outlook, Word, Excel, PowerPoint, and Teams).
• Able to organise and prioritise workload and meet deadlines and changing priorities whilst maintaining close attention to detail and without compromising the quality of the work.
• Team player, with proven ability in collaborating and supporting others to deliver results whilst also capable of working on their initiative and adapting to changing priorities