View Vacancy - 26542 - Corporate Services Manager (CHD)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

We are recruiting an HEO Corporate Services Manager to lead the British Embassy N’Djamena’s Corporate Services team. The successful applicant will be able to deliver consistently at pace, have excellent organisational, interpersonal and communication skills, strong leadership capabilities and an ability to deliver consistently across a broad range of corporate services responsibilities.

This is a key role that combines strategic oversight with hands-on management of estates, staff, budgets, and contracts, as well as the need to deliver through a team comprising 4 people – 2 of whom will be directly line managed, as per the current organisational set up.

This role involves significant engagement with internal teams, particularly with Estates, Security and Technical colleagues elsewhere in the region and in the UK, and with external stakeholders such as Estates contractors and corporate businesses.

The successful applicant will provide leadership, direction and management both of the Corporate Services Team and of the Embassy’s contractors, while maintaining excellent customer service and full compliance with Foreign, Commonwealth and Development Office (FCDO) policies and Health & Safety standards. They will report to the Deputy Head of Mission.

We are looking for someone with experience in corporate delivery, who has previously undertaken roles where they have had to engage internally and externally to coordinate, pro-actively drive and deliver results. The role requires the ability to deliver at pace, manage competing priorities concurrently across a broad range of corporate activities and be able to quickly reprioritise as urgent needs arise. The jobholder will also need to understand how Corporate Services impacts on all areas of operations. Experience of managing a team, and fluency in English and French is essential.

Roles and responsibilities:

  • Lead on and pro-actively drive the delivery of high-quality corporate services across the Mission, ensuring effective prioritisation and implementation of work. Set the tone and direction for the Corporate Services Team (CST), and support senior managers in the running of the Embassy’s operations. ·
  • Lead the CST relationship, and develop / maintain strong working relationships, with our Facilities Management contractor, and with other contractors and stakeholders. Provide robust contract management, to ensure excellent and consistent delivery.
  • Ensure all CST activity, including procurement and contract management, meets FCDO and UK government rules and standards, particularly on value for money, transparency, security, and health and safety. Monitoring, record-keeping and reporting on all CST and contractor activity.
  • Long-term planning to ensure the reliable provision of corporate services, including monitoring / managing the delivery of preventative maintenance by our Facilities Management contractor, and working proactively to anticipate and prevent issues from arising. Proactively working to quickly resolve any issues which do arise, to minimise impact on the Mission’s operations, security and budget.
  • Work closely with the Deputy Head of Mission (DHM) (who will be the jobholder’s line manager), Regional Technical Lead (RTL), Regional Technical Works Supervisor (RTWS) and Regional Security Advisor (RSA) to horizon-scan and to identify key issues and improve service provision. Escalating issues and concerns with these colleagues as required.
  • Provide robust management to the CST ensuring: workloads are managed effectively; inclusivity, mutual respect and a supportive atmosphere are championed; the team are encouraged and able to access the relevant learning and development opportunities for their own and the team’s development.
  • Lead on estates asset system (Planon), running regular reports to ensure accuracy of data.
  • Support the Finance Manager to ensure delivery of high-quality financial management, planning and fraud prevention. 
  • Membership of BE N’Djamena’s governance committees including Post Leadership Committee, Post Security Committee, Health & Safety Committee.
  • Responsible for CST’s contribution to the development and delivery of BE N’Djamena’s Country Business Plan.
  • Provide Post-level support for recruitment processes and other HR related matters.

Resources managed:

Oversight of Embassy’s annual budget allocation, of approx. £899,133 Per annum.

Direct reports: 1x EO Finance Manager; 1x EO Post Security Manager. Reporting officer for 2 x drivers (who are managed by the PSM).

  • At least five years’ management experience, ideally responsible for a team providing services.
  • Experience of delivering corporate services / facilities management.
  • Excellent communication skills in both English and French.
  • Strong contract management, and organisational skills and the confidence and ability to deal with difficult and complex situations, liaise with a range of stakeholders, and manage the Embassy’s external contractors.
  • A team player who thrives on working with, and delivering through, colleagues, and who treats them with respect, regardless of background or grade, and who proactively participates in wider team activities and planning.

Language requirements:

Language: English, French

Level of language required: Expert

  • A bachelor’s degree.
  • Experience of change and transformation programmes to deliver operational excellence.
Changing and Improving, Delivering at Pace, Leadership, Managing a Quality Service, Working Together
22 April 2026
Higher Executive Officer (HEO)
Permanent
Africa
Chad
N'Djamena
British Embassy
XAF 1,085,157 + XOF 423,397 Housing Allowance + XOF 143,399 Transport Allowance
monthly
1 June 2026

Learning and development opportunities:

BE N’Djamena has a strong learning and development offer and is committed to staff development; CSMs also benefit from a regional/global network and L&D opportunities. The jobholder can expect to be ‘buddied’ with an experienced CSM in the region in their early days in the job, to support them in their induction to the job.

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • Employees recruited locally by the British Embassy in Chad are subject to Terms and Conditions of Service according to local employment law in Chad .
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount
  • Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles
    Please note:  AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • The British Embassy will never request any payment or fees to apply for a position.
  • Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.