View Vacancy - AUS (Canberra) - Communications Officer, AO

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Policy & Political roles)
Communications, Press and Media

Creative with a flair for making great content? Interested in international relations at the highest level? Join the British Government in Australia and supercharge your career. 

We need a Communications Officer to support our social media channels, events and media engagement. From interviewing famous UK sportspeople, to filming at major international events, or supporting high profile political visitors, no two days in this role are ever the same. Your expertise will help us tell our story to Australians, and in return, you’ll be given experiences and access not available anywhere else.   

We represent the best of British, and we need your best to help us tell the UK story in Australia.

Job Description (Roles and Responsibilities)   

You will be managed by a Senior Communications Manager and work closely with the media & communications team and Head of Australia and Oceania communications. 
 
Roles and Responsibilities: 

  • You will create and publish social media content across our channels that supports the UK’s objectives in Australia. Ensuring content follows brand and social media guidelines.
  • Stay up to date with the latest best practice, insight and expertise across social media channels. Analyse how UK in Australia performs compared to these and make recommendations for improvements.
  • Use judgement to make decisions and prioritise activity, ensuring that messages are high quality and support UK objectives. Work with the team to identify pinch points working in advance where possible and highlighting where more support is needed. 
  • Coordinate activity across the UK in Australia network, adding it into forward planning grids and ensuring that events, announcements and initiatives have clear social media plans. 
  • Plan weekly and monthly social calendar across all channels which supports the full range of UKinAustralia objectives. Proactively identifying and publishing evergreen content to maintain delivery.
  • Monitor direct messages and replies, ensuring community standards are upheld and signposting British nationals to support where necessary
  • Evaluate success of activity and identify lessons learned. Develop clear audience insight about specific channels, messages and formats to improve performance across social media channels. 
  • Work as part of a wider team to increase followers and engagement across social media channels and maintain our relationships with key media stakeholders.

Resources managed (staff and expenditure): 

Budget may be available for ad-hoc video support from an agency, but the vast majority of materials are developed in-house and occasionally in collaboration with marketing hubs in Hong Kong, Delhi and London. 

  • High level of written (native) and spoken English language proficiency required 
  • Experience in social media planning, creation and evaluation
  • Understanding of social media channels, main metrics, benchmarks and reporting. 
  • Excellent attention to detail 
  • Ability to create videos and visual content using Adobe, Canva or other relevant software
  • Bachelor degree in relevant subject 
  • Good news sense and understanding of reputation management
  • Awareness of range of paid, earned, owned channels and how to utilise to best effect
Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Delivering at Pace, Communicating and Influencing, Working Together
13 June 2023
Administrative Officer (AO)
Full-time, Permanent
38
Asia Pacific
Australia
Canberra
British High Commission
1
AUD
AUD 69,303
23 October 2023

This role advertised is a Full-Time, Permanent role to be based in Canberra.

Salary is at AU$ 69,303 per annum (paid out monthly), plus 11% superannuation.

Appointment is subject to an AFP records check and UK security clearance.

Open to Australian citizens, permanent residents, and partners/ dependents of UK-based diplomatic staff currently posted in Australia.

The Australia network offers a wide range of learning and development opportunities, including job-specific training as necessary and broader learning linked to the FCO Diplomatic Academy. There are opportunities to job-shadow other staff, and the successful applicant will be encouraged to take part in broader British High Commission activities. The British High Commission is committed to providing all staff with learning and development (L&D) opportunities and we will work with you to develop your own L&D plan.

Working patterns:

Part time, flexi, work from home two days per week. Some outside hours calls are unavoidable given the time difference with the UK. 

Your application must be submitted before 23:55 AEST-Australian Eastern Standard Time (UTC/ GMT +10) on the day mentioned in the above field “Application deadline”

Applications must include a current CV and kindly omit any personal information such as Name, Contact Details, Birthday and Gender.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the  next stage.
 
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.

Advertised start date is provisional and subject to completion of reference and security checks.

Kindly check your application centre or email regularly for any update on the status of your application.

Reminder: Notifications about interviews and the conduct of interview may be subject to change. Please note that given the restrictions imposed due to COVID-19 candidates must be prepared to be interviewed via VTC.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.