View Vacancy - Head of Protocol EO (11/25 ADD)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Protocol, Visits and Events

Main purpose of job:

Lead the work of the Protocol team to deliver routine protocol duties such as clearance of official consignments; assisting staff with visa, driving license, diplomatic ID cards, vehicle registration, etc.  Direct the team on a daily basis, monitor progress of requests/works, provide updates, identify and implement improvements to customer experience and support/develop the team.

Roles and responsibilities:

  • Monitoring the work of the Protocol team, following up on progress and providing updates to customers and senior leaders.
  • Directing the team on a daily basis, ensuring tasks are prioritised and completed.
  • Assisting / supporting and developing the protocol team.
  • Being a focal person and representing the team.
  • Leading on protocol duties for VIP visits – working closely with organisers, providing updates, delegating etc.
  • Leading on the work with HM Consul on British National protocol matters.
  • Leading on medical evacuations.
  • Managing the Protocol team budget and handling the imprest.
  • Arranging import and export clearances – personal effects of embassy diplomatic staff, vehicles, pets, medical items and other goods.
  • Working on new registration and transfer of vehicles.
  • Obtaining diplomatic cards, driving licences, duty free papers, visas, etc.
  • Liaison with Ethiopian government offices over payment of bills, custom clearance and other matters where the Embassy need assistance.
  • Clearance of Embassy goods from Customs and working closely with local and UK agents.
  • Maintaining good relations with a range of Ethiopian government officials.

Resources managed: (staff and expenditure) 

3 x AO's

  • College Diploma/degree in business related field
  • 5 or more years’ experience on facilitation, clearance and protocol work, or similar facilitation roles
  • Good knowledge of Ethiopian Government offices, their procedures/policies
  • Basic computer skills – Word, Excel
  • 3rd grade or equivalent valid driving license
  • Able to work on unconditional hours, late nights, early mornings, weekends, public holidays
  • Fluent in Amharic and English
  • Proven driving ability of 4WD vehicles
Communicating and Influencing, Delivering at Pace, Working Together
24 June 2025
Executive Officer (EO)
Permanent
36
Africa
Ethiopia
Addis Ababa
British Embassy
USD 862,35
monthly
1 August 2025
  • The British Embassy will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit
  • The responsibility lies on the successful candidate to:
    1.Obtain the relevant permit
    2.Pay the fees for the permit
    3.Make arrangements to relocate
    4.Meet the costs to relocation
  • Base salary is subject to tax and other statutory deductions.
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
  • Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles
  • Reference checking and security clearances will be conducted on successful candidates
  • Please log into your profile on the application system on a regular basis to review the status of your application
  • Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months, the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.