View Vacancy - Community Liaison Officer - Islamabad

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

This job is open to spouses/partners/dependents of UK-based staff only.

Main purpose of job:

Working with the existing CLO, help UK-based staff, partners and families settle into life on the compound and in Islamabad and Pakistan more widely. Build and use wide-ranging networks in the diplomatic community and beyond to identify and advertise social events and employment opportunities. Provide support and guidance to staff and families on welfare and resilience issues, sign-posting professional assistance where necessary.  

Roles and responsibilities :

This is a fantastic opportunity to make a real difference. The CLO is often the first person that newcomers interact with: you can therefore have a positive impact on the way that staff and families remember their first experiences of arriving at Post. Working with the existing CLO (whose primary responsibility will be overseeing the arrivals process), you will take the lead in helping staff, partners and families settle in, feel comfortable and secure and part of the wider community. With activities going on every day, and opportunities for spouses and families to integrate beyond the UK in Pakistan community, you will also be a central source of information. Collating all of that and promoting it will be critical to building a “buzz” around being here! Staff welfare will also be a central part of your role. When life isn’t easy, the CLO also plays an important role in supporting staff and families. Many will turn to you for advice, and you will be an important first port of call, offering a sympathetic ear and knowing where to go for further assistance. Building a strong, working relationship with the existing CLO, and working out how best to run the role together, will be critical, particularly in the first few weeks.

Overall you will be expected to:

  • Take over responsibility for newcomers from the existing CLO on arrival. Ensure that a “buddy” has allocated and that the relationship is working.
  • Working with the existing CLO, arrange familiarisation tours for new arrivals, initial visits and follow-up visits to enable newcomers to settle into life at Post.
  • Build a wide-ranging network of contacts in the diplomatic and NGO communities and beyond, acting as a central point for information about cultural, sporting, historical and gastronomic events throughout Pakistan. Collate that information and communicate it effectively to help encourage staff and families to take advantage of what’s on offer. Work closely with the British Club to help target events at key sections of the community.
  • Maintain an open door policy and act as a first point of contact for all UK-based staff and their families who wish to discuss any issues that they may be facing at Post. Be in a position to quickly assess the person’s needs and guide them to the correct source of advice and assistance where appropriate.
  • As a team with the other CLO, coordinate and manage publication of regular Post newsletters, share CLO news/information via regular emails, maintain a CLO homepage on SharePoint and continue to improve and target communications to the right audience.
  • Complete and return bi-annual cost of living returns (COLA).
  • Act as the point of contact at Post for all DSFA-related activity, including completing the DSFA Spouse and Partner Annual Employment Report
  • Working with the other CLO, maintain and update the Post Report, Post Factsheet, Welcome Pack and Buddy List. Review, update and maintain the CLO Folder in the shared area.Maintain a close relationship with the British Clinic.
  • Act as representative on relevant BHC Committees.
  • Support the Post Crisis Management team on welfare issues.

Language requirements:

Language: English

Level of language required: Fluent.

Essential on arrival:

  • Strong communication skills
  • Self starting, flexible, and dynamic. Innovative and creative.
  • Organised and efficient
  • Excellent command of written and spoken English
  • Good team player
  • Good IT skills.
30 September 2018
Administrative Officer (AO)
Fixed Term
41
12 months
South Asia & Afghanistan
Pakistan
Islamabad
British High Commission
1
PKR
88284
15 October 2018

For British High Commission (BHC) candidates, the Local Staff BHC Terms & Conditions will apply.

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.

Around half of our work force is women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe.  We are aiming to make it the best.

This job is open to spouses/partners/dependents of UK-based staff only. Applicant should have appropriate permissions/visa to be able to work in Pakistan.

Appointment will be subject to medical & security/police checks. Basic Salary will be ­­­­­­PKR 88284 per month + PKR 80,000 (security allowance) and tax abatment of PKR 167 per month.

Learning and development opportunities (and any specific training courses to be completed):

Attend the CLO Course (in London) after starting.

Working patterns:

If the job is suitable for flexible working patterns, please provide details:

There is scope to do this job either full-time, part-time or as a job-share. Joint applications are welcomed.

To Apply: 

Please note applications without (a), (b) and (c) will not be considered.

A.     Complete the Online Application Form.

B.     Attach a detailed CV.

C.    Complete the Motivation Segment in the Online Application Form.

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers. Else the application will not be considered.

We will accept only online applications by '30 September 2018' midnight.

Please Note:

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

The appointment will be subject to Police Verification and other checks including references, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.