View Vacancy - Deputy ITSO/ IT Assistant A2 (02/21 FT)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

Assisting IT Manager and ITSO to provide IT support to staff and act as local Help Desk support responding to queries, including support of telecommunications and video-conferencing.   

Roles and responsibilities:

  • Assisting IT Manager and ITSO to provide support to end user devices and act as local Help Desk support for FCDO government IT systems, responding to queries, including support of telecommunications and video-conferencing.
  • Supervise maintenance of IT equipment.
  • Monthly mobile, ECHO phones, DSTV and internet bills.
  • Management of inventory for phones, dongles, and other IT equipment.
  • Relevant working experience as an IT Assistant for an International Organisation, diplomatic mission or company;
  • Qualification or degree in IT or HND, computer networking, hardware and internet operation;
  • Priority will be given to applicants who have had previous or current experience working in that capacity at a diplomatic mission or International Organisation in Sierra Leone;
  • Ability to work in a team, and strong customer focus skills;
  • Proficient in written and spoken English.
28 July 2021
Administrative Officer (AO)
Permanent
35
Africa
Sierra Leone
Freetown
British High Commission
1
SLL 3,194,550.94 paid 13 times per year
1 September 2021

Learning and development opportunities:

The successful candidate will receive training on FCDO UK Government IT systems.   

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.

  • The British High Commission will never request any payment or fees to apply for a position.

  • Employees recruited locally by the British High Commission in Freetown are subject to Terms and Conditions of Service according to local employment law in Sierra Leone.

  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.

  • The responsibility lies on the successful candidate to;

  • Obtain the relevant permit

  • Pay the fees for the permit

  • Make arrangements to relocate

  • Meet the costs to relocation

  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount. 

  • Information about the Foreign and Commonwealth Development Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-frameworkPlease note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5.

  • Reference and security clearances checks will be conducted.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.