View Vacancy - Residence Manager, Johannesburg, 21/18 JHB
Main purpose of job:
The Trade Commissioner’s Residence in Johannesburg has not had a full-time Residence Manager for over two years. The purpose of this role is to (re)establish the systems, processes, guidelines and oversights to confidently ensure the Residence, staff accommodation and grounds are managed and maintained effectively and efficiently, in line with British Government standards and requirements. Alongside setting up the processes, the role will start testing them through active management of the Residence, including delivering official events for the Trade Commissioner and agreeing and putting in place the permanent staffing requirement beyond the six months of this contract.
Roles and responsibilities:
Establishing appropriate systems for running the Residence
Within the first three months:
The Residence Manager will work closely with the Trade Commissioner, her husband and Corporate Services colleagues to develop written guidance on how to manage the property.
The Residence Manager will recommend and introduce systems, guidance and requirements to ensure the smooth and professional delivery of official meetings, events and activities at the Residence. The Residence Manager will develop written guidance on how to deliver different types of events, in line with the preferences of the Trade Commissioner.
The Residence Manager will draw up a list of suppliers/caterers for in-house and external events.
The Residence Manager will be responsible for:
- taking a full inventory of the property, silver and valuables, crockery, linen and equipment and ensure this is updated annually;
- making recommendations on what needs to be replaced, discarded or upgraded;
- establishing and maintaining an appropriate system to record, report and discard broken or unused items and equipment;
- reviewing all official Residence events over the last two years to record number of guests and costs associated with each event; and introducing a clear system for recording all future events;
- setting up and maintaining a comprehensive stock control system that is used fully by existing Residence staff;
- conducting a review of all keys to the property, ensuring their correct labelling and storage
In addition, the Residence Manager will make recommendations for introducing sustainable, eco-friendly systems, products and processes into the management of the Residence, including minimising single-use plastics and increasing recycling.
The Residence Manager will also work closely with the Trade Commissioner and her husband to progress particular projects in line with the values of the British Government and in conjunction with the local community.
By the end of the first three months of this role, the Residence Manager will recommend a permanent staffing requirement for the Residence to the Trade Commissioner and undertake recruitment and induction of new staff member as required.
We are looking for a self-starter with some experience of the hospitality industry to set up, test and implement systems and processes for managing the Trade Commissioner’s Residence in Johannesburg.
The successful candidate will be comfortable working independently and managing their time to ensure key tasks are completed; and will also be very good at building strong working relationships with others and working in a team.
Essential on arrival:
- Excellent written and spoken English
- Strong IT skills, particularly Word and Excel
- Experience of working independently and with others
- Experience of managing staff
- Experience in international hospitality/entertaining
- Valid driver’s license
Working patterns:
This job will require some flexible working, particularly to support and oversee events at the Residence, which may take place outside of standard office hours (e.g. breakfasts, dinners or receptions).
Other benefits:
- The British High Commission pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.
- Once you have successfully completed your probation the British High Commission will contribute 9 % of your monthly salary to a Provident Fund.
- Annual leave entitlement of 25 days
- Working hours per week of 36.5
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Johannesburg are subject to Terms and Conditions of Service according to local employment law in South Africa.
- All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
- The responsibility lies on the successful candidate to;
- Obtain the relevant permit
- Pay fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
The British High Commission do not sponsor visas/work permits except where it may be local practice to do so.
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- Reference checking and security clearances will be conducted on successful candidates.
- Please log into your profile on the application system on a regular basis to review the status of your application.
- Any other post specifics – like information on the application form that is not include on the system.
This opportunity is closed to applications.