View Vacancy - Head of Diplomatic Academy Regional Team, Asia Pacific and South Asia, D6, India - (Also open in Singapore, Thailand, Malaysia and Philippines)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Learning and Development

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. Incomplete applications will not be considered.

Main Purpose of the Job:

The Diplomatic Academy Regional Team (DART) Head is the strategic L&D lead for HMG staff at British Overseas Missions (Posts) across Asia Pacific and South Asia.  Reporting to the Deputy Director of the Diplomatic Academy and delivering through a team of (DART) advisers, the role of the Head is to offer Posts expertise in Organisational Development (OD) and L&D advice and support to meet organisational needs, aligned with UK government priorities.  The DART Head will lead on the delivery of the global L&D Strategy in Asia Pacific and South Asia and:

  • Manage the regional team providing leadership and management support and ensure delivery of the regional priorities
  • Set direction and provide strategic OD advice to stakeholders within the region
  • Help partners and teams identify performance needs, work based learning (informal and formal learning) and L&D interventions to support needs 
  • Deliver high quality, value for money, appropriate OD and L&D initiatives, making good use of virtual technology and innovative new delivery methods
  • Evaluate effectiveness of initiatives to build capability and develop a learning culture at Posts

Roles and responsibilities:

Leadership & Management:

  • Set strategic direction, engage with team and stakeholders and deliver results against the Diplomatic Academy business plan 
  • Play an active part in the global leadership team; help to set strategy and operational priorities, take ownership of themes as required, challenge colleagues to help promote excellence.
  • Provide overall strategic direction for the regional team in line with London and Network priorities to support senior management in the region.
  • Be innovative and creative; share new ideas on L&D to promote the development of skills, knowledge and competence to build capability in the region.
  • Support the team through transition to meet new requirements and adapt to change.
  • Promote One HMG “Who We Are” values of:   respect, expertise, resilience, creativity, courage, public service
  • Line manage DART Advisers; provide strategic guidance, feedback on performance and effective delegation of work.  Counter-sign other staff in the Network as appropriate.
  • Oversight of resourcing in the region, in consultation with the DA’s Business Manager, ensuring the right skills and budgets are in place and ensure value for money.
  • Ensure effective 2 way communication between DART teams and Diplomatic Academy (UK)

Stakeholder management:

  • Oversight of DART account management in the region, ensuring effective prioritisation, development of performance consultancy skills in the team and innovative offers for smaller Posts.
  • Support primary account managers by relationship building with priority Posts, and offer trouble-shooting as needed, with the purpose of developing a learning culture and building capability
  • Act as a source of best practice, advising managers and leaders at all levels across the region and wider Foreign and Commonwealth Office, including on Organisational Development.
  • Outreach to FCO and OneHMG key stakeholders in region and in UK (including Diplomatic Academy UK team) to ensure the DART offer reflects their needs and to influence their policy development

Design and Quality Control of L&D initiatives:

  • Overview of delivery in the region, ensuring right mix of L&D interventions (70:20:10), that priority programmes are delivered in line with Diplomatic Academy and HMG requirements, and that other interventions meet identified need.
  • Collaborate with the Diplomatic Academy (UK) team (including Faculties) to support Foundation and Practitioner Level programmes at Post.
  • Design and deliver L&D initiatives to develop teams and leadership skills and/or provide essential cover.
  • Deliver informal interventions based on need and prioritisation, including coaching and mentoring.
  • Ensure L&D initiatives support Global Britain, Diplomacy 2020 and International Capability and are high quality, appropriate and value for money. 
  • Work closely with other Diplomatic Academy team members to ensure consistency and sharing of best practice.
  • Keep professional knowledge up to date, following trends, ideas and innovations occurring in L&D to ensure DART methods and materials are as effective as possible

Account Management:

  • Business Partner with Senior Management at Posts and thematic leads in the region to ensure delivery of key corporate messages.
  • Support and advise Posts with identifying appropriate learning interventions through:
    * Providing Posts with L&D/Mgt consultancy support/advice.
    * Supporting the development of L&D strategies that align to Country Business Plans/ organisational objectives.
    * Encouraging robust Learning Needs Analyses are undertaken to support the L&D strategy.
    * Supporting Posts in establishing L&D plans based on 70/20/10 and blended learning solutions.
    * Supporting Posts in evaluating L&D interventions for return on investment against expected outcomes.

Resources managed:

6 x C4 L&D Advisors

Essential on arrival:

  • Minimum 10 years experience in a L&D environment in either public or private sector
  • Minimum 5 years leadership and management experience
  • Professional qualifications in L&D, OD or equivalent and membership of internationally recognised HR professional body (eg CIPD)
  • Strong consultancy and stakeholder engagement skills
  • Experience of working in a multi-cultural environment
  • Strong communicator and facilitator
  • Able to travel frequently across Asia Pacific/South Asia and occasionally other regions
  • A passion and enthusiasm for developing people

A second frequently spoken Asian language
Experience of working in a global organisation

Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Leading and Communicating
18 October 2019
D6 (L)
Fixed Term
24 months
South Asia & Afghanistan
New Delhi
British High Commission
INR 218,303 per month together with 80% Security Allowance and Additional Allowance of 18% in lieu of Provident Fund and Superannuation Fund
1 December 2019

The basic salary of INR 218,303 topped up with additional allowances:

  • Security Allowance of 80% of basic pay
  • In lieu of Provident Fund and Special Allowance/Superannuation Fund 18% of basic pay

 A full breakdown of salary will be provided.

Additionally (if applicable) the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.

The following amounts may be deduced from your pay each month:

  •  Notional tax at a flat rate of 20% of gross salary will be deducted by the BHC if you are not liable to pay local tax. This applies to all spouses and partners of UK-based officers posted to India.
  • Staff who are not spouses or dependants of UK-based officers are liable to pay local tax. In these circumstances tax is not deducted at source and staff must make their own arrangements to pay tax in accordance with Indian tax regulations.

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.   

Around half of our work force is women.  We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.  

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe.  We are aiming to make it the best.

Security clearance required:

Please note:  The role will involve access to and handling of classified or sensitive information. All applicants must therefore be able to achieve the UK’s SCE level of security clearance or already hold it.

Because of the security clearance requirement mentioned above, only nationals of the following countries are eligible to apply:

UK, EU, EEA, Canada, Australia, USA, New Zealand.


Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. Incomplete applications will not be considered.

Please note applications without (a), (b) and (c) will not be considered. 

(a)    Completed the Online Job Application Form

(b)    Complete the Motivation segment in the online application form (In not more than 600 words)

(c)    Complete the Competency segment in the online application form (In not more than 600 words)

We will accept only online applications. Please send in your online applications by 18th October 2019 (Midnight) 

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers. Else the application will not be considered. 

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

The appointment will be subject to Police Verification and other checks including references, educational and professional. 

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Other information:

This is a regional role managing a team split across a variety of locations. The successful applicant will be co-located with some members of the team but the rest of the team are located in three other Posts within the region. Therefore the role has a significant element of remote management to it. The successful applicant is a member of the Diplomatic Academy’s global leadership team and will be also be expected to be available occasionally out of normal working hours to join leadership and all staff meetings (virtually).

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.