View Vacancy - MNL - Regional Payroll Officer, AO

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
RCSH (Regional Corporate Service Hubs)

The British Embassy Manila is a large diplomatic mission delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives on prosperity, security and consular matters. The Embassy is a modern, diverse and inclusive employer where everyone contributes to the embassy’s values of Well-being, Opportunity, Respect and Collaboration.

Main purpose of job:

The Foreign, Commonwealth and Development Office (FCDO) has a Corporate Services Centre consisting of a Global Transaction and Processing Centre and Regional Finance, Human Resources, and Procurement hubs, based in Manila. The HR Hub oversees 36 British Embassies, High Commissions and other Offices located in the Asia Pacific Region.

The HR hub is an integral part of the global HR team serving country based staff working in the overseas network for the UK Government.  The Regional HR Hub provides key HR Services (recruitment, pay and reward, talent and performance management and HR enquiries) to customers in the region and provides a strategic and professional HR capability to support Regional Senior Leaders in delivery of business objectives.

The Payroll Officer will be responsible for processing and auditing payrolls and related payments including statutory reports for Country Based Staff working at British Embassies, High Commissions and Consulates located in the Asia Pacific. The jobholder will act as the point of contact for payroll-related enquiries and concerns, providing timely support and resolving issues. The role will report to the Regional Pay and Benefits Manager.

Roles and responsibilities / what will the jobholder be expected to achieve?

Payroll Service Delivery (70%)

  • Process payroll and other salary related payments for CBS in the region
  • Ensure payroll is accurate and delivered within agreed timelines
  • Support key activities such as CBS pay awards, performance related payments, benefit/deduction updates, and final pay processing
  • Maintain and update payroll procedures and documentation, providing guidance based on established policies and processes
  • Ensure confidentiality and integrity of payroll data at all times
  • Work closely with Global Transaction Processing Centre in relation to payroll processing and payment

Quality (10%)

  • Interpret HR policies and procedures and apply them to pay and benefits where applicable
  • Identify and flag opportunities to improve or automate payroll processes
  • Act as first point of contact for payroll, promptly addressing country based staff concerns and providing timely solutions
  • Trouble shoot payroll-related issues, working closely with the stakeholders involved
  • Support incident reporting, root cause analysis, and implementation of corrective actions

Management Information Support (10%)

  • Produce and analyse regular and ad-hoc payroll and statutory reports
  • Maintain and organise payroll files in accordance to local and FCDO requirements

Communication (10%)

  • Respond to enquiries and requests from internal and external stakeholders, applying strong proactive customer service skills
  • Build effective working relationships with stakeholders across the region
  • Maintain open dialogue and foster good working relationships across different teams involved in service delivery

Carry out ad-hoc tasks as necessary, including providing support on projects and other areas of focus for the Pay and Benefits Team



  • Bachelor’s degree holder or equivalent
  • At least 2 years’ experience in payroll and data management or similar field
  • Exceptional attention to detail and accuracy
  • Proficient in al MS Office applications, with strong Microsoft Excel skills
  • Ability to effectively prioritize work and responsibilities in a fast-paced environment
  • Strong customer service and communication skills
  • Analytical with good problem-solving skills
  • Capable of working independently as well as part of a team

Language requirements:

  • Language: English & Filipino
  • Level of language required: Proficient

  • Experience and knowledge in processing payroll for Asia Pacific countries or other regions
  • Experience of working in an international organisation and/or public sector
Changing and Improving, Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together
6 October 2026
Administrative Officer (AO)
Full-time, Permanent
36
Asia Pacific
Philippines
Manila
British Embassy
2
PHP
46,777
1 December 2026

Benefits:

The British Embassy Manila offers the following:

  • A competitive compensation package
  • 36-hour work week
  • Guaranteed 13th and 14th month pay
  • 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January)
  • Extensive medical insurance
  • Life insurance
  • Access to a guaranteed 5 days of learning opportunities a year.

Learning and Development Opportunities:

You will be encouraged to pursue your own learning and development while in the job and will be able to access a range of on the job opportunities as well as training and other forms of L&D where appropriate. There are also opportunities to get involved in other Embassy activities, both professionally and socially.

The British Embassy is committed to being a learning and development organisation and encourages all staff to pursue continued learning and development in the workplace. We offer a supportive and friendly working environment where staff work to the values of: integrity, honesty, objectivity and impartiality.  Everyone is encouraged to take responsibility, be innovative and work together.

There is plenty of opportunity to develop on and off the job, and to establish expertise and build capability. We are strongly supportive of the job holder continuing to develop their professionalism.

Working Patterns:

Flexible working arrangements are always considered.

Other Information:

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.

No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Candidates are expected to have a valid NBI Clearance.

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles: Civil Service behaviours which provides detailed guidance on how the behaviours are defined.

Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearance

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.