View Vacancy - Community Liaison Officer A2 (13/19 DAR)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Residence and Support Staff)
Community Liaison

Main purpose of job:

To be an advocate for, and provide support to, all UK based staff and families in the British High Commission Dar es Salaam. Focusing on supporting new arrivals, staff and family welfare and communications. To sit on BHC committees to represent the views of families.

Roles and responsibilities:

  • Welfare at Post – main point of contact for around 40 UK-based staff and their families prior to and throughout their posting in Dar es Salaam (single officers, couples and families as well as officers on temporary duty). To ensure as smooth an integration as possible into life at Post; supporting  the settling in process; being a source of referral and support where questions, problems and difficulties arise.
  • Arranging familiarisation visits for new staff and families.
  • Maintaining welcome pack and general information on Dar es Salaam and Tanzania; updating Post reports and completing regular returns on various community information (e.g. schools, health facilities) and cost of living allowance data.  
  • Close working with BHC Estates Team to ensure smooth arrivals and departures of UK staff and families.
  • Advocate for UK based staff and dependants in addressing issues of importance with Post management, including as their representative on key committees (such as the Housing Committee, Crisis Committee) and as the chief link between BHC Dar es Salaam and the Diplomatic Spouses and Families Association in London. 
  • Organise or co-ordinate relevant joint social events as and when required.

  • Must have a sound understanding of expatriate life.

  • You must be able to demonstrate excellent written and spoken English

  • Must be comfortable using Word, Excel and Outlook.

  • You will need to be able to work independently, using initiative and problem solving skills.

  • The successful candidate must be sympathetic, discrete and a good listener.

  • Knowledge of Dar es Salaam and Tanzania more widely.

  • A valid driving licence is helpful but not essential.

15 November 2019
Administrative Officer (AO)
Permanent
35.5
Africa
United Republic of Tanzania
Dar Es Salaam
British High Commission
1
TZS 1,943,599.71
1 December 2019

Working patterns:

  • We would be happy to accept applications from those who wish to work flexibly, including job-share or part-time.
  • This role is not solely office-based, and many of the duties can be fulfilled whilst working from home / visiting BHC families.
  • BHC working hours are 0730-1530 Monday to Thursday and 0730 – 1300 Friday. However, this role can be tailored to the successful candidate’s preferences / other commitments.

Learning and development opportunities (and any specific training courses to be completed):

  • The successful candidate should attend a 5-day CLO training course in the UK; a valid passport is essential.
  • The successful candidate will have the opportunity to participate in a wide range of BHC learning and development opportunities.

  • Please complete the application form in full as the information provided is used during screening.

  • Please check your application carefully before you submit, as no changes can be made once submitted.

  • The British High Commission will never request any payment or fees to apply for a position.

  • Employees recruited locally by the British High Commission Dar Es Salaam are subject to Terms and Conditions of Service according to local employment law in Tanzania.

  • All candidates must be legally able to work and reside in Tanzania.

  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.

  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note:  Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5

  • Reference checking and security clearances will be conducted on successful candidates.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.