View Vacancy - Technical Works Officer
Summary:
Building maintenance officers are responsible for the well being of the FCO estate in Ottawa including the office building, Heritage Residence and residential accommodation. They co-ordinate reactive day-to-day maintenance, programmed maintenance & minor works contracts and provide a professional service on all aspects of property and construction in respect of the FCO’s building assets.
The purpose of the job is to be responsible for the delivery of a customer focused reactive maintenance service. Proactively engaging with occupants and staff members to provide support, advice and interventions to ensure that properties are effectively maintained, all repairs are undertaken promptly and to high standards, contractors are monitored and supervised ensuring performance targets and high levels of customer satisfaction is achieved.
Duties & Responsibilities:
• This position requires varied technical skills in the performance of building maintenance tasks, including, but not limited to:
• Minor plumbing, drywall and electrical repairs
• Handset and lock changes
• Grouting
• Painting touch-up
• General handyman assignments
• Identify and troubleshoot issues with building systems, such as security, fire system, HVAC, pipe and/or roof leaks
• Ready residential accommodation suites for occupancy
• Perform preventative maintenance tasks in residential accommodation and office suites and in common areas
• Respond to emergencies during business hours and after hours services, as required.
• Respond to service request and complete work orders efficiently and safely.
• Purchase materials and reconcile credit card transactions
• Continuously update tracking system
• Communicate effectively with internal and external stakeholders
• Co-ordinate work with trades and specialists when it is necessary
• Represent the British High Commission Corporate Services Team in a professional way, consistent with standing policies and direction from the Corporate Services Charter.
• Additional responsibilities as required.
• Knowledge/experience in performing general building repairs
• Excellent customer service
• Physical ability to carry out the duties of a maintenance technician (e.g. lifting up to 40lbs.)
• Good written and verbal communication skills
• Ability to multitask while working under pressure and deadline parameters
• Strong inter-personal skills with the ability to liaise effectively with internal and external clients
• Experience in trade and/or building management is an asset.
• Computer skills; use of smartphone
• Ability and desire to learn
- Class 4 engineer or higher
- Experience working in or with government
- Professional trade
- Knowledge and experience working with Metasys Building Automated system
The position requires pre-existing legal status to live and work in Canada and will be subject to satisfactory reference checks and successful receipt of local and overseas security clearances.
The successful candidate will be subject to satisfactory references and local and overseas security clearances and a six month probation period.
Please note that out-of-hours work and travel may occasionally arise.
The British Government Network offers a strong benefits package. This package includes medical, dental, pension, in addition to generous vacation and leave time, and an enriching training package.
Staff recruited locally by the British High Commission are subject to Terms and Conditions of Service according to local Canadian employment law.
Resume and cover letter should be submitted by 25 June 2017. Internal candidates must address their resumes through the Head of Group before applying.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
The British High Commission is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. We do not discriminate on the basis of race, colour, religion, sex, disability, age, veteran status, sexual orientation or other category protected by law.
This opportunity is closed to applications.