View Vacancy - Community Liaison Officer (10/17 FT)
Main purpose of job:
The function of the Community Liaison Officer (CLO) is to support all UK-based officers and their families at Post and generally helping to make a real difference to welfare and morale of HMG officers and their families at post with the main focus on family issues, in particular those relating to orientation, advice, information and welfare.
Roles and responsibilities :
Acting as a contact for staff and partners not yet at post, and support when at Post:
- Welfare at post (across One-HMG DFID and BHC) – including welcoming singles, couples, officers with children and officers on temporary duty, to ensure a smooth integration into the life of the post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction.
- Advocate for all HMG staff and dependants in addressing issues of importance with post authorities, including as their representative on the Post Management Committee, as the link between Post, Diplomatic Service Families Association (DSFA) in London and DFID (UK).
- Information gathering for families, partners and officers (including those not yet at post) - primarily on spouse/partner employment at post; schools, single officer and foreign born spouse issues; recreational facilities; social matters; and completion of DSFA and Cost of Living Allowance (COLA) post returns.
- Communicating effectively on community and social matters within the post (to both UK based and local staff).
- Managing welcome / induction packs. Liaising with the Estates Officers on domestic floats and assisting in departure arrangements. The successful applicant will be expected to divide their time between both FCO and DFID offices and will be provided with a workstation in each location
- Conduct familiarisation visits mostly for DFID staff
- Excellent organisational skills.
- An open and approachable manner.
- Customer focus
- Confidence using Microsoft Office
- A very good knowledge of Freetown and the country.
- Employees recruited locally by the British High Commission in Freetown are subject to the Terms and Conditions of Service according to local employment law in Sierra Leone.
- All applicants must be legally able to work in Sierra Leone with the correct visa/status or work permit.
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Reference and security clearances checks will be conducted.
- Any questions you may have about this position will be answered during the interview, should you be invited.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
- Successful candidates not resident in Sierra Leone will be personally liable for costs and arrangements to relocate, including accommodation and work permits.
- Complete the application form in full as the information provided will be used for screening purposes.
- Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
- The British High Commission will never ask you to pay a fee or money to apply for a position.
- Please complete the application form in full. Failure to do so may result in a determination that you do not meet the requirements for the position.
This opportunity is closed to applications.