View Vacancy - Estates Assistant AA (06/22 LUA)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Main purpose of job:

Manage the operational delivery of estates works, maintenance process e.g. work orders, preventive programme of maintenance, to ensure a safe and compliant platform for all staff. Manage Estates support staff, including outsourced resources.

Duties and Responsibilities: (what will the jobholder be expected to achieve)

Estates Operations 70%

  • Monitor estates mailbox and liaise with Estates Manager to programme work order requests, maintaining a planned preventative works register and schedule.
  • Manage the day to day activity of the support teams (including third parties), acting as the initial escalation and contact point for staff queries. Focus on effective customer service, ensuring that the estates team is providing a professional service in line with the post corporate services charter.
  • Supervise preventative and reactive works to UK standards.
  • Request payments and monitor maintenance budgets with the Estates Manager and Finance Officer.


Health & Safety 20%

  • Work closely with Estates Manager to manage health & safety related issues, ensuring full compliance with UK legislation.
  • Deliver health and safety implementation and standards.
  • Ensure support staff (including external) follow and maintaining the required H&S Standard
  • Acting as a fire warden

Team Support 10%

  • Assist other members of the Corporate Services team as required.
  • Participate in post crisis activity.
  • Act as Requisitioner and Receiver

Resources managed (staff and expenditure):

  • 3 px
  • A good command of English and Portuguese 
  • Good Oral and Written Communications Skills
  • Good customer service skills coupled with an ability to handle difficult customers
  • Ability to work under pressure
  • Fully conversant with Microsoft Office [MS Word, Excel, Outlook]; general office and administration skills.
  • An ability to work both as a cooperative and supportive team member and must also be able to work unsupervised. Must be able to use initiative, and manage their time to achieve allotted tasks in an effective manner.
  •  1 year experience working in a similar environment

  • Previous general maintenance experience.
Seeing the Big Picture, Managing a Quality Service, Communicating and Influencing, Working Together
22 November 2022
Administrative Assistant (AA)
Fixed Term, Temporary
6 months
British Embassy
USD 1,553.15
3 January 2023

Learning and development opportunities:

The successful applicant will have access to a wide range of online training through the British Government’s online learning platforms. Further opportunities may be available for job shadowing.

Working patterns:

The British Embassy Luanda encourages all forms of flexible working and, although there can be no guarantees, some degree of flexible working may be considered. However, as a core element of this role is outreach and networking, we are unable to accommodate requests for fully or mainly remote working. Most staff normally work from the Office on at least four days per week

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British Embassy will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British Embassy in Luanda are subject to Terms and Conditions of Service according to local employment law in Angola.
  • It is essential that the applicants already have the right to live and work in Angola without the need to apply for a work permit
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.   
  • Information about the Civil Service Success Profiles can be found on this link: Please note:  Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.