View Vacancy - Residence Manager

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Residence and Support Staff)
Protocol, Visits and Events

Main purpose of job:

To design and deliver high quality innovative events at the Residence which achieve UK objectives and project a dynamic modern image.  To manage a team of four residence staff and oversee the smooth running of the Residence, including the many official guests.

Roles and Responsibilities:

Entertainment/Event Management Duties:

  • Entertainment/event scheduling with the High Commissioner and British High Commission/Canada Network colleagues
  • Liaise with internal and external organizations for all event details and logistics
  • Liaise with Residence staff and external organizations for all event details and logistics
  • Liaise with Residence staff regarding upcoming schedules and requirements; supervise and manage all official events
  • Monitor and manage any additional casual staff required for events including training and providing event briefings  
  • Event/guest background research and development

Staff Management/Line Manager Duties:

  • Manage all Residence staff (4) providing guidance of prioritization of tasks/jobs for upcoming functions;
  • Ensure staff are following FCDO procedures for corporate credit cards, expenditures, procurement, etc;
  • Complete staff appraisals and organize bi-weekly staff meetings;
  • Supervise cleanliness of Residence and garden; create a warm, welcoming environment for all guests, visitors and houseguests to the Residence.

House Management Duties:

  • Oversee overall effectiveness and efficiency of the Residence
  • Liaising with Corporate Services/Estates regarding Residence requirements including work requests, procurement procedures for upcoming work and/or maintenance and forward planning for upcoming projects

Administrative Duties:

  • Oversee and manage Earnscliffe Residence devolved budget;
  • Record event information in central filing system (includes number of guests, cost and cost per person)
  • Accounting duties and tracking including costing post-event
  • Event budget forecasting
  • Monitor casual staff requirements with contract company, including logging hours and submitting timesheets
  • Record keeping and filing of event/residence paperwork
  • Preparation, printing, mailing of event invitations
  • Guest list management and preparation of printed material (name cards, menu cards, buffet cards, etc); inventory stock management and ordering of alcoholic beverages.

Resources Managed:

  • Four Residence staff members
  • Entertainment and Representational budget tracking and forecasting
  • Event planning
  • Budget management
  • Staff management, including casual employees
  • Must have the legal status to live and work in Canada.

Experience of working in diplomatic environment

French Speaking

Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together
29 November 2022
Executive Officer (EO)
Full-time, Permanent
Americas, Caribbean & Overseas Territories
British Consulate General
$5,591.60 monthly
23 January 2023

Learning and Development Opportunities:

The High Commission offers a wide range of excellent learning and development opportunities from management training to French language classes.  All staff are encouraged to take advantage of these.

Working Patterns:

Job requires frequent out of hours work (evenings and occasionally weekends).  All staff are compensated by time off in lieu for the additional hours worked.

The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.

Earnscliffe is part of Canada’s history.  It is a huge asset to the High Commission and the Residence.  The Residence Manager is at the heart of a dynamic team, which works to use Earnscliffe to promote Britain.  To showcase our food and drink and to bring the widest surge of Canadians together in fabulous surroundings.  Imagination, resilience and great team-working and leadership skills are the essentials to make a success of this exciting job.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.