View Vacancy - SH - I.T & Security Post Security Manager B3(L)

Main purpose of job

Working to the Post Security Officer Shanghai and by extension the Regional Overseas Security Manager (ROSM), the PSM and ITSO role will manage the day to day security and IT of the mission on a 50/50 split.

Roles and responsibilities

Manage Windows network with 100+ users

•  Respond to user support requests
•  Troubleshoot and resolve user problems
•  Provide ad-hoc training to users to help them make the most of the system
•  Manage user accounts and access to the system
•  Maintain and keep administration records
•  Escalate problems to IT colleagues in the China Network and UK as appropriate 

Manage Hardware and network infrastructure

•  Troubleshoot and resolve hardware and network problems with both IT hardware and telephone systems
•  Escalate problems to IT colleagues in the China Network and UK as appropriate
•  Rebuild and replace faulty equipment
•  Upkeep of hardware inventory
•  Project and maintenance work as required 

Manage the security of the mission and IT systems

•  Control user access to the system
•  Management of mission access and passes
•  Risk management , being a key point of contact for the identification and rectification of security concerns;;
•  Maintain and keep administration records on security processes and procedures updating accordingly
•  Act as a link between HR and the Beijing security team on staff clearances
•  Act as a source of support and information to staff
•  Act as one of the key role in the office maintenance work and provide the professional IT&Security advice. Liaise with any contractors, STSOs who require access to the building for maintenance work;
•  Manage and maintain the CCTV and alarm systems across the mission
•  Ensure IT and standard security procedures are complied with
•  Escalate potential breaches as appropriate. 

Management and maintenance of non-business critical systems

•  Manage user accounts and access to a small windows network
•  Management and monitor of hardware, software and network infrastructure
•  Help to work on small scale. 

IT training, learning and development

•  Lead the awareness building and capability across an organisation of 100+ users
•  Lead the training plan to staff on processes, equipment and applications

Mission Crisis Response

•  Maintain and update Post Crisis Management Plan with relation to IT and equipment
•  Develop Business Continuity solutions with relation to IT and Equipment
•  Maintain equipment for crisis response
•  Support in improving mission crisis response 

This position is 1 year fixed-term however, it is renewable.

***Appointment of the successful candidate will be subject to Overseas Security Clearance. Due to the security clearance level required for this position, this vacancy is open to Nationals from the UK or have Diplomatic status in China ("W" Visa holder) and other nationals from EU countries, the USA, Canada, New Zealand or Australia providing they have Diplomatic status in China ('W' visa holder).

•  Native in spoken and written English language 
•  At least 2 years relevant working experience
•  Knowledge of Windows network systems
•  Fault-resolution and network/application troubleshooting across   Windows network environments
•  Knowledge of Microsoft Office
•  Knowledge of viruses, hoaxes, and associated anti-virus programs,   resources and avoidance strategies
•  Experienced at helping users get the most out of IT systems
•  Knowledge of physical protection systems
•  Knowledge of risk methodologies for security surveys
•  Experience with Risk Management for both information and physical   security
•  Experience running a secure working environment and coordinating secure procedures