Main Purpose of Job:
The Head of the Ambassador’s Office will provide and oversee all aspects of the Ambassador and the Deputy Head of Mission’s professional support. They will lead the Ambassador’s Office team of four (including the jobholder), ensuring that appointments, events, briefings and administration are in place to enable the Ambassador and Deputy to perform effectively in their roles. To enable this to happen, the jobholder will engage across mission and work with a wide range of people, building relationships and motivating busy teams to collaborate on producing superb programmes and briefings. The jobholder will also engage in logistics and administrative planning with Indonesian ministries, agencies, politicians, businesses, embassies and well as UK government departments and regional hubs.
This is a “front-of-house” role for the Ambassador with his Embassy team, representing the Ambassador’s views with internal stakeholders and listening to feedback to support the Ambassador and Deputy leading the Embassy team, including attending internal meetings on the Ambassadors’ behalf. The jobholder will sit at the very heart of the Embassy operation and play a central coordinating role, serving as the hub through which all parts of His Majesty’s Government in Indonesia connect, acting as the key communication channel for the Ambassador and Deputy. Working closely with senior leadership, the jobholder will coordinate planning and delivery of the Ambassador and Deputy’s programme across teams, track priorities to ensure decisions are implemented and instructions are followed and manage internal systems and workflows within the Ambassador’s Office. This is a dynamic and influential position that requires strong judgment, attention to detail and confidence to manage competing priorities in a fast-paced environment. The jobholder needs to be the visible leader of the Ambassador’s Office team, balancing delivery of excellent support with the well-being of team members, including when under pressure. In return, they will have a unique insight into how an Embassy functions at a strategic level with direct access to senior leadership. The role is a critical internal function, suitable for those who want to shape the work of a busy mission by delivering results through others.
What the Jobholder will be Expected to Achieve:
Strategic internal coordination and delivery (40%)
Team leadership and resource management (25%)
Planning and programme management (15%)
Advisory support and political insight (10%)
Project support and crisis response (10%)
Resources Managed (staff and expenditure): 2 AOs and 1 EO
Language Requirements:
The British Embassy Jakarta offers a competitive remuneration package including:
Working Patterns:
Normal working hours are 39.5 (gross) per week: 07:30hrs to 16:00hrs from Monday to Thursday and 07:30hrs to 13:00hrs. The team operates a ‘core hours’ policy of 09:00hrs to 15:00hrs with individual flexibility around that.
The Embassy is committed to ensuring employees enjoy a good work-life balance. It is a stimulating place to work where we value diversity and inclusion and care about the development of our people.
No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Jakarta is subject to Terms and Conditions of Service according to local employment law. In relation to this, the successful candidate will need to arrange for his/her own Police Certificate.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
Hiring managers should be available to discuss proposed working patterns with potential candidates, and respond positively where possible, in line with the flexible working policy.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage. Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles Civil Service Behaviours Framework, which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
This opportunity is closed to applications.