View Vacancy - Administration Officer (Protocol and Driver) AA (04/25 HRE)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Protocol, Visits and Events

Main purpose of job:

  • The Corporate Services department is at the core of the British Embassy’s Operations. The Administration Officer plays a crucial part in a dynamic team by being the key person for operational communications and relationships with a variety of local Government organisations as well as the supporting the Team as a whole.
  • The role of Administration Officer (Protocol) and Driver is a challenging and rewarding position. It requires a motivated individual who is able to build strong relationships with stakeholders, ensure processes are followed in order to maintain compliance and deliver multiple projects at pace. Relationship building, ability to see the bigger picture and problem solve will be key to success in this role. This exciting position will expose the individual to a wide variety of areas within the operations arena. 

Roles and responsibilities:

Protocol 50%

  • Manage accreditation and residence processes, vehicles registration for all UK Based staff, including but not limited to processes for Diplomatic ID cards, Residence Permits (and extensions), vehicle registration/deregistration, diver license conversion on arrival at post and on tour completion.
  • Advise MFA of staff movements to ensure compliance to local requirements. 
  • Leads on the clearance process for the import and export of personal effects for UK based staff and Embassy operations.
  • Initiates Custom Clearance Documents in respect of Import of personal effects/cars/Pets, issuing Report Orders and C152 Forms.
  • Manage local and international shipping third parties to ensure that custom clearance and delivery of Personal and Household effects for Diplomats coming to Harare is seamless and completed in the shortest possible time (i.e. New Arrivals and also Diplomats on mid-term tour etc.)
  • Process the applications for third country visas for official travel.
  • Lead on and manage the relationship with MFA, Zimra and CVR to ensure good relations are maintained at all times.

Transport 30%

  • Support the Transport team in their daily requirements transporting staff and goods in Harare

Corporate 20%

  • Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analysing variances for delegated budget lines
  • Procurement support for operational procurements
  • Provides administrative support and historical reference by developing and utilising filing and retrieval systems 
  • Contributes to team and mission effort by carrying out corporate duties in order to meet objectives

Essential on arrival:

  • Driver's license and 5 years' experience driving senior members of staff
  • 5 years' experience in Customer Service/Administration/Protocol

Language requirements:

  • Language: English and Shona/Ndebele 
  • Level of language required: Expert
  • Budget Management/Process Management
Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Seeing the Big Picture, Working Together
20 June 2025
Administrative Assistant (AA)
Permanent
35
Africa
Zimbabwe
Harare
British Embassy
1
USD
1,997.99 (Base salary is subject to tax and other statutory deductions)
monthly
1 September 2025
  • The British Embassy will never request any payment or fees to apply for a position
  • Employees recruited locally by the British Embassy in Harare are subject to Terms and Conditions of Service according to local employment law in Zimbabwe
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit
  • The responsibility lies on the successful candidate to:
    1.Obtain the relevant permit
    2.Pay the fees for the permit
    3.Make arrangements to relocate
    4.Meet the costs to relocation
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
  • Base salary is subject to tax and other statutory deductions.
  • Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles
  • Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates
  • Please log into your profile on the application system on a regular basis to review the status of your application
  • Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.