View Vacancy - Global Learning and Development Coordinator B3EE, Madrid (ESP18.126)
The UK Foreign and Commonwealth Office (FCO) is looking to recruit an energetic, enthusiastic, self starter and motivated Global Learning and Development Coordinator to be based at the British Embassy in Madrid.
The Diplomatic Academy Regional Teams help provide solutions to the learning and development needs for the UK government overseas. We partner with posts and our colleagues in London to ensure learning is based on performance improvement and aligned to UK government priorities. We work to ensure that learning activities are designed to best-practice L&D standards and based on solid research, that they are part of learning programmes that are effective in meeting their objectives, and that we are building learning cultures within the workplace.
Our teams are based across the globe. We work at a fast pace with a high degree of autonomy. We need to be flexible and adept at dealing with change and ambiguity. We need to be skilful at working across cultures and resourceful to ensure we always deliver, even when we meet the unexpected!
Each of our five global teams cover a lot of ground. We partner with more than 250 Posts (about 15,000 staff), including the most important priority posts in the network, and need to keep in constant touch with our colleagues in London.
This requires a lot of support, and that’s why we need a reliable, hard-working, resourceful Global Coordinator who has an attention to detail and gets things done with minimal supervision. The successful candidate will collaborate with other regional Coordinators, the regional team Heads, and our team in London to help with communications, and to provide logistical and administrative support.
Main Duties and Responsibilities
Global Stakeholder Engagement and Communications:
- The main focus on this role is to partner with the Diplomatic Academy (DA) Comms Committee and the overseas regional teams to create and implement communication plans for all of our L&D activity.
- This will include using our learning management system (GLO) and other resources to promote our work, and will mean leading on the editing and distribution of our L&D Matters newsletter.
- You will need to build effective working relationships with L&D Champions, Diplomatic Academy Faculty Coordinators and relevant stakeholders around the network and in London, and to work with our network of regional Coordinators to train them on L&D communication resources, and to deliver projects to meet strategic and operational priorities.
Systems administration
- You will lead on uploading, monitoring and supporting L&D content on GLO as the network super user, and ensure regional L&D activities/events are on GLO and other systems as appropriate.
- Provide all L&D information (administer invitations, registrations, cancellations, waiting list, etc)and establish systems to record and produce reports and evaluation data on L&D activities using GLO and AMI (in-house system) as necessary.
Support the Europe/EECAD Team
- Coordinate communications by being the first point of contact for enquiries from our customers throughout the region.
- Support our facilitation work by helping to prepare materials, communicating with posts about visits, keeping our management information up-to-date, and ensuring our evaluation processes are followed.
- Procure goods and services for the team, following best-practice procurement guidelines to ensure best value for money. Manage the use of the DART facilities and equipment - Monitor and update records of the DART’s equipment, books and other resources, and track their movement.
- Provide general logistical support to the team, including managing our shared documentation, helping to schedule and support learning events and programmes, coordinating application processes, keeping our calendar up-to-date, helping organise team meetings and help with ad hoc tasks.
- Strong communication skills, both written and spoken.
- IT skills – the ability to use office applications, in particular Excel and Word.
- Organisation skills – we need someone who is great at getting stuff done and getting the detail right.
- Experience in working on a multicultural international environment.
- Experience in implementing communication plans.
- Experience in engaging with internal stakeholders.
- Experience in producing reports and evaluation data.
- Experience of managing events or projects.
- Experience of managing budgets.
- Experience of working internationally.
- Experience in working with Learning Management System (LMS).
This is a full-time permanent contract. The working hours are Monday- Friday 09:00-17:30.
The successful candidate will be subject to a confirmation of a background check and security clearance.
The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy/Consulate based on gross annual salary.
The British Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of Spanish income tax at the legally required rate. Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”. We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered. Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
This opportunity is closed to applications.
