View Vacancy - Temporary Regional Pay and Benefits / HR Advisory Officer

Main purpose of job:

The Regional Pay and Benefits/HR Advisory Officer works as part of the Regional HR Hub. The role works under the supervision and guidance of the Pay and Benefits Manager and will deliver pay and benefits support including payroll and HR advisory transactional services ensuring HR policies and processes are globally consistent and locally appropriate. Works within defined rules, guidelines, regulations and policies with some flexibility to decide how the job will be done.  

Roles and responsibilities: 

50% Pay and Benefits

• Deliver the first draft of payroll file for Mexico to Pay and Benefits Manager for review.
• Produce and analyse regular and ad hoc payroll reports for the HR Hub team as required.
• Trouble shoot any payroll related query or issue, working closely with Corporate Services at post or the individual employee.
• Interpret HR policies and procedures and apply them to payroll, where applicable.
• Provide guidance to customers ensuring consistency throughout the region and compliance with FCO policy guidance.
• Assist the P&B Manager.
• Keep databases and relevant spreadsheets updated. 
• Perform other ad hoc P&B related duties as required and assigned. (ie. pay benchmark collections, leave package and terminal gratuities calculations).

50% HR Advisory

• Review deliverables of A1 HR Assistant to meet with quality assurance standards.
• Respond to level I and V enquires. Advice on local staff policies and procedures responding to straightforward Level 1, 4 and 5 HR enquiries,  seeking advice from more senior staff in the team when required.
• Review guidance, escalate and propose draft responses to Level 3 complex and/or sensitive queries seeking clearance from HR Manager.
• Act as back up for the A1 HR Intern Logging enquires handled recording relevant data and resolution chain to ensure all services provided are properly recorded and accounted for.
• Act as back up for the A1 HR Assistant performing as Prism HR administrator by creating, amending and terminating staff records, processing leave requests, creating and updating appraisals dashboard, capturing staff activity recording and compiling reports for senior management.
• Liaise with managers within the region taking appropriate action on a timely basis on probation periods, contract renewals, employment confirmation or termination processes.
• Maintain HR Advisory library updated, as well as country profile and database organisation.
• Perform other ad hoc administrative related duties as required and assigned.

All employees in the Embassy network are expected, as part of their job to contribute towards the corporate activity organisation. 

• Relevant qualification in HR, Psychology or a business-related field; Bachelors degree level preferred.
• A minimum of three years relevant in HR role. Experience in a shared service environment will be an advantage.
• Excellent oral and written communication skills in English and Spanish.
• Organizational skills. 
• Keen attention to detail.
• Work well under pressure.
• Good command of spoken and written English is essential.
• Excellent standard of IT skills are required, including Microsoft Excel and Word and the ability to use these systems to produce reports, charts, graphs etc.