View Vacancy - DXB - Events and Marketing Administrative Support Officer (AO), Department for Business and Trade

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Department for Business and Trade (DBT)

The British Embassy Dubai has a vacancy for an Events and Marketing Administrative Support Officer under the Department for Business and Trade (DBT) for a fixed term contract of three (3) years.

The Department for Business and Trade (DBT) helps businesses export and grow into global markets. Our services are provided in over 100 markets throughout the world. We promote British trade across the world and ensures the UK takes advantage of the huge opportunities open to us. This secures and improves the economic well-being and stability of the UK.

DBT Trade Advisors run a number of events throughout the year, from round-table meetings, networking receptions, meet-the-buyer sessions and senior level dinners.

Events

This role will involve supporting the Lead Manager working on the logistics of these events and with other stakeholders when held off site, e.g., hotels and external venues such as the World Trade Centre, etc. The jobholder will work closely with the Trade Advisors to understand their requirements and then proceed with running with the planning and logistics of the events, from booking and paying for rooms/catering to sending out invitations, managing RSVPs, and promoting the events. Events could be from 5 up to 500 guests.

Marketing

This role will involve ensuring that the whole of His Majesty’s Government (HMG) in the UAE – including but not limited to Embassies in Dubai and Abu Dhabi (particularly the Press Team), VisitBritain, British Council, and Devolved Administrations – are aware of DBT’s activities in market, including ministerial visits and events. They will ensure that key internal stakeholders are kept up-to-date on DBT’s work and build relationships with interlocutors.

The jobholder will also work as deputy lead on UAE DBT’s GREAT Campaign, assisting in promoting GREAT at all DBT events in market, ensuring visuals are on brand and collating monthly returns for HQ/ Regional Marketing Team.

Duties and responsibilities:

Assist in the delivery of DBT UAE’s events, working with the relevant Trade Advisor, Embassy Events Officer and key stakeholders

  • DBT UAE hold a number of events in Dubai and Abu Dhabi (occasionally the Northern Emirates) at the respective Embassies and in other locations. These events can range from breakfast briefings to large scale evening receptions. The jobholder will support the DBT Events Manager, including helping to organise all logistics, guest lists, and RSVPs, and often working alongside internal and external stakeholders
  • The role also means working closely with the Trade Advisor in understanding their requirements and then helping with the running with the logistics of the events, from booking and paying for rooms/catering to sending out invitations, managing RSVPs, and promoting the events. Events could be from 5 up to 500 guests.

Marketing 

  • Assist in promoting DBT UAE’s activities on social media. Assist in increasing DBT UAE’s presence on social media, particularly Twitter and LinkedIn.
  • The jobholder will be the Deputy Post Champion for the GREAT Campaign, ensuring all events are correctly branded and recorded.
  • Help the DBT Events and Marketing Manager on identifying new, innovative ways of engaging business in market through communications and marketing.

Administrative Support

  • Provide administrative support to the Director and Deputy Director DBT UAE. This will primarily involve booking meetings and rooms and other ad hoc support as required.
  • Update and manage the DBT Forward Look Calendar of Events/ Visits.
  • The jobholder will also be a requisitioner on our in-house finance and procurement management system to ensure that suppliers are paid correctly.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any response to a crisis.

Key behaviours required:

Changing and Improving: Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.

Working Together: Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.

Delivering at Pace: Take responsibility for delivering timely and quality results with focus and drive.

Managing a Quality Service: Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.

Communicating and Influencing: Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.


  • Experience in event management.
  • Exceptional planning and organisational skills, the ability to work independently, apply initiative, problem solve and work under pressure to meet multiple and changing priorities, deadlines and objectives. 
  • Experience in working in large, complex environments.
  • Excellent interpersonal skills and proven ability to engage at all levels internally and with external contacts and collaborate effectively across Embassy teams.
  • Proven record of organisational ability. Ability to prioritise and organise own workload and meet deadlines, while maintaining attention to detail and without compromising the quality of the work.
  • Strong work ethic and demonstrates high level of professionalism.
  • Resourcefulness in solving problems and demonstrates good judgement.
  • Excellent customer service skills. Demonstrates courtesy and consideration in dealing with customers and other stakeholders.
  • Excellent oral, written English and interpersonal skills. Candidates short-listed for interview will have their level of spoken, written and reading English assessed.
  • Experience of working in a similar role in either the public or private sector in the UK or the UAE.
Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together
5 June 2023
Administrative Officer (AO)
Fixed Term, Full-time
35
36 months
Middle East & North Africa
United Arab Emirates
Dubai
British Embassy
1
AED
11,736
1 August 2023

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role, which includes 25 days of leave per annum (calculated pro-rata).

Salary is at AED 11,736 per month.

There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.

The Embassy is open from Monday to Friday, from 07:30 to 18:00. Conditioned working hours are 35 hours per week and specific working hours for this role will be confirmed at a later time.

Whilst the role will be based in Dubai, the jobholder will be required to visit the Embassy in Abu Dhabi frequently and will be expected to visit when events are taking place there, which can mean some out-of-hours work. 

The successful candidate will be required to transfer their visa under the Embassy's sponsorship.

How to apply:

Interested candidates must attach the following in their online application form:

  • an updated Curriculum Vitae (CV)
  • a covering letter/ motivation essay stating how you meet the requirements of the role
  • Examples in the relevant sections of the online application form of how you meet the key behaviours and skills required.

Applications that do not include this information will not be considered.

Closing date for applications is at 23:55 (local time) on 5th June 2023

Applications received after the stated deadline will not be considered.

Process:

The recruitment process, including security clearance, is expected to take around two - three months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidate's profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

Due to the large number of applications, we receive, only those shortlisted for the next step of the recruitment process will be contacted.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.