View Vacancy - SRR - Corporate Services Manager, HR and L&D B3(L)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
HR, Learning and Development

The British Embassy Riyadh has a vacancy for a Corporate Services Manager, HR and L&D for a fixed-term contract of two (2) years.

The jobholder will provide, manage, and deliver training requirements and support HR for the missions based in Riyadh, Jeddah, and Al Khobar.


Duties and responsibilities:

  • Develop and maintain learning needs analysis, create and deliver L&D delivery plan to ensure that the Country Business Plan is achievable.
  • Manage the annual appraisal cycle, including organising a quality control committee to ensure that the process is consistent across Posts/ Missions.
  • Manage and further develop the KSA Network-wide employee induction process, a monthly programme held for all new employees.
  • Lead on the annual staff survey collection, using outcomes to inform training plans.
  • Serve as the main HR point of contact for the Middle East and North Africa (MENA) Regional HR Hub based in Abu Dhabi, ensuring that line managers and staff are aware of the process to contact the Regional HR Hub and that Regional HR Hub processes are fit for purpose locally.
  • Manage the administration of contracts and personnel files held locally and assist line managers with their responsibilities within the HR processes including, but not limited to, recruitment, performance management, and employee relations issues. Ensure all contracts and HR records are kept up to date and meet legal and Foreign, Commonwealth and Development Office (FCDO) criteria.
  • Co-ordinate with Accounts Manager/ Regional Pay & Benefits Team to ensure payroll records are accurate and up to date.
  • Review and feed into policy on legal matters, liaise with the MENA Regional HR Hub on KSA labour law, and provide updates to Senior Management Team.
  • Oversee the terms and conditions of service (TACOS) for Country-Based Staff, ensure it is kept up to date, adapting recommendations by the MENA Regional HR Hub. Provide details of updates across the KSA Network.
  • Co-ordinate and manage with Accounts Manager, staff reward and benefit schemes and agree recommendations with the committee.
  • Manage the medical and life insurance schemes, including procurement of contract and maintaining a relationship with the provider’s account manager.
  • Cover additional Corporate Services duties as requested by the Head of Corporate Services.
  • Line management of 2 x Corporate Services staff members.
  • Manage the training budget of approximately SAR 150,000.00 per annum in liaison with the L&D team.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any response to a crisis.


Key competencies required:

  • Building Capability for All - Having a strong focus on continuous learning for oneself, others, and the organisation. Being open to learning, about keeping one’s own knowledge and skill set current and evolving. Creating a learning and knowledge culture across the organisation to inform plans and transformational change. Investing in the capabilities of our people, to be effective now and in the future as well as giving clear honest feedback and supporting teams to succeed. Managing talent and ensuring a diverse blend of capability and skills is identified and developed to meet current and future business needs.
  • Leading and Communicating - Showing our pride and passion for public service, leading from the front and communicating with clarity, conviction, integrity and enthusiasm. Championing difference and external experience, supporting principles of fairness of opportunity for all and a dedication to a diverse range of citizens. Being visible, establishing a strong direction and a persuasive future vision; managing and engaging with people in a straightforward, truthful and candid way, and upholding the reputation of the organisation.
  • Managing a Quality Service - Valuing and modelling professional excellence and expertise to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements. Effectively planning, organising, and managing time and activities to deliver a high quality, secure, reliable and efficient service, applying programme and project and risk management approaches to support service delivery.
  • Collaborating and Partnering - Being a team player who creates and maintains positive, professional, and trusting working relationships with a wide range of people within and outside the organisation to help get business done. Working collaboratively, sharing information appropriately, and building supportive, responsive relationships with colleagues and stakeholders, whilst having the confidence to challenge assumptions. Being approachable, delivering business objectives through creating an inclusive environment, encouraging collaboration, building effective partnerships including relationships with Ministers and welcoming challenge however uncomfortable
  • Experience of identifying learning needs and developing training plans, particularly assessing the needs of a broad spectrum of people within a diverse business environment and wide geographical spread.
  • Excellent presentation skills. Experience of training and managing projects.
  • Financial awareness and experience of working to tight budgets.
  • Team player who is capable of working on their own initiative and manage others.
  • Excellent organisational skills, including ability to organise and prioritise workload, organise records, and meet deadlines and changing priorities whilst maintaining close attention to detail and without compromising the quality of the work.
  • Excellent customer service skills. Demonstrates courtesy and consideration in dealing with all stakeholders. Able to show discretion in handling any sensitive matters, with the trust of all involved.
  • A confident communicator with excellent interpersonal skills and proven ability to engage at all levels internally and with external stakeholders.
  • Excellent communication skills in English, both verbal and spoken. Able to express ideas and messages clearly and concisely, both orally and in written communication.
  • Proficiency in Microsoft Office tools, particularly Outlook, Word, Excel, PowerPoint and Teams.
  • Familiarity with Oracle-based applications for finance/ procurement/ HR (including Hyperion and OBIEE) in order to generate and manipulate reports.
  • Familiarity with FCDO or UK government/ public sector processes and policies on financial/ budget management, forecasting, and payments.
  • Previous HR/ L&D experience either in the public or private sector.
  • Holds a recognised HR/ L&D qualification (CIPD or equivalent).
  • Knowledge of KSA labour law and its applications.
  • Arabic language skills.
13 March 2021
Executive Officer (EO)
Fixed Term, Full-time
35
24 months
Middle East & North Africa
Saudi Arabia
Riyadh
British Embassy
1
SAR
11,097.26
2 May 2021

Eligibility:

The successful applicant will be required to obtain the necessary security clearance. Higher clearances can be granted only to certain nationalities. For this reason, candidates must be of British, American, Australian, Canadian, or New Zealand nationality in order to gain the level of clearance required.

The position is available to current holders of valid Saudi residence permits or transferable Iqamas. The successful candidate will be required to transfer their sponsorship to the British Embassy. 

 

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role.

Salary details:

  • Base Salary including Eid bonus - SAR 8,557.81
  • Housing Allowance - SAR 2,139.45 (subject to eligibility)*
  • Travel Allowance - SAR 400 (subject to eligibility)*

*Allowances are not payable to staff who receive official provision for such expenditure in some other form.

No accommodation and relocation expenses are payable in connection with this position.

 

Normal working hours for the Embassy are from 08.00 to 15.00 from Sunday to Thursday. This position is full-time, based on 35 hours per week.

 

The jobholder will be required to be flexible in their approach to hours worked as these will be dictated by operational needs and may involve working out of hours.

 

The successful candidate will be subject to a 90-day probationary period.

How to apply:

Interested candidates must attach 1) an updated Curriculum Vitae (CV) and 2) a covering letter stating how you meet the requirements of the role.

Your application must also include examples of when you have demonstrated the required competencies in the Competence-Based Questions section of the online application form.

Applications that do not include these information will not be considered.

The closing date for applications is at 23:55 KSA local time on 13 March 2021.

Applications received after the stated deadline will not be considered.

 

Due to the large number of applications we receive, only those shortlisted for the next step in the recruitment process will be contacted.

The start date mentioned in the advert is an assumed start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances, medical clearance and reference checks.

 

The British Embassy Riyadh is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Embassy is subject to Terms and Conditions of Service according to local Saudi Arabia employment law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.