View Vacancy - SIN - Junior Butler, S1

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Residence and Support Staff)
Butler

Main purpose of job:

The Junior Butler will work at Eden Hall; the High Commissioner’s official residence in Singapore. Eden Hall is a venue for dozens of official events every year, ranging from receptions, dinners and lunches to conferences, lectures and business presentations.  It also hosts senior British visitors to Singapore, including Ministers and members of the Royal Family. The jobholder will be supervised by Residence Manager, and will help to ensure that the daily operations at the residence run smoothly.

As part of their responsibilities, the Junior Butler will look after the pantry, storeroom, wine cellar, equipment and assist the Residence Manager with event coordination and delivery. Therefore, the successful candidate should have previous experience in all aspects of domestic service in a residential / professional hospitality environment. They should be enthusiastic, have a cheerful disposition, be a team player and be able to work flexible hours, which will sometimes include evenings and weekends.

This position forms part of the Residence staff team comprising of a Residence Manager, chef, junior butler and two housekeeping staff. The jobholder will be expected to help out other team members when required and carry out any additional tasks set by the Residence Manager. 

Roles and responsibilities / what will the jobholder be expected to achieve?

60%

  • Liaising with the Residence Manager and Chef regarding event arrangements and food service
  • Setup and service of meals for official and private events at Eden Hall
  • Compliance with prevailing event guidance and health and safety measures due to the COVID-19 pandemic
  • Manual handling e.g. moving furniture based on event requirements
  • Professional service of food (competence in French and Silver Service desirable)
  • Bar handling and service (design drink menus for official events, meet with potential vendors to enhance the offerings at Eden Hall)
  • Drinks inventory and stock taking, e.g. checking pantry supplies and replenishing stock
  • Reporting maintenance jobs to Estates Operations and the Residence Manager as and when they arise
  • Supporting the residence team to ensure delivery of high level hospitality service
  • Washing and cleaning tableware after each dinner service
  • Polishing and cleaning items including silver, door handles, lamps stands, etc.
  • Greeting and sending off guests – ensuring they are made to feel welcome.
  • Support event service and delivery at the British High Commission’s other representational properties and High Commission on occasion
  • Provide administrative support to the Residence Manager, including event correspondence
  • Provide cover for event coordination and client liaison in the absence of the Residence Manager

40%

  • Making sure the cellar is always clean and tidy and goods are stored at the right temperature
  • Maintaining an accurate stock inventory, including inventory of china, silverware & glassware
  • Being knowledgeable about the liquor and other beverages that are in stock
  • Informing the Residence Manager of any damages/missing beverages
  • Report on shortages & requisitions through manager for replacement of equipment
  • Any other duties as instructed by the line manager, e.g. basic food preparation and support to the Chef when required, shopping runs etc.

What we are looking for in the successful candidate:

  • A strong desire to deliver a professional, effective and creative customer-focused F&B service
  • Being a confident self-starter, with proven energy and initiative in overcoming obstacles, the ability to handle multiple tasks and priorities with minimal supervision
  • Demonstrating an eagerness to learn and develop
  • Possessing good interpersonal skills; demonstrated by the ability to build team relationships effectively
  • Being able to stay calm and deliver under pressure
  • A background in the hospitality industry specifically in banqueting, would be useful, though not essential.

The successful candidate will be given appropriate training and guidance on the job/deliverables expected.

Language:

  • English - proficient

Essential on arrival:

  • Minimum 2 years’ experience in service industry
  • Completion of Secondary School Education
  • Intermediate level English verbal & writing skills
  • Excellent customer service skills
  • Can do attitude
  • Willing to work long hours as and when requested
  • Fit and able to help with heavy lifting of equipment, e.g. required for the setup of events.

Desirable:

  • 2 years of experience in F&B 5 Star Hotel/Hospitality sector is preferred
  • Food & Beverage Diploma
  • Hands on knowledge of spirits & other beverages, e.g. Sommelier, mixology experience
  • Computer literate – MS Word, Outlook (email) and MS Excel.
Managing a Quality Service, Delivering at Pace, Working Together
8 July 2022
S1
Fixed Term, Full-time
44
24 months
Asia Pacific
Singapore
Singapore
British High Commission
1
SGD
2073
15 August 2022

We offer a competitive package, which includes basic salary of SGD 2073 per month and a generous annual wage supplement (as part of total guaranteed remuneration) of an additional 2 months’ salary paid out in December each year, Central Provident Fund (CPF) payment in lieu for non-Permanent Resident foreign nationals, 23-days annual leave entitlement and a health insurance plan. The basic salary is non-negotiable.

We have a generous leave offer including: 23 days annual leave, increasing to 25 after 5 years' service, with the option to carry over up to 10 days into the subsequent leave year; 13 public holidays; generous maternity and paternity leave; and childcare leave. We encourage volunteerism and offer up to 3 days paid volunteer leave.

We offer medical insurance to support staff with the high costs of healthcare in Singapore and periodic reimbursement for the cost of eye tests and replacement eye wear.

Learning and development opportunities:

We offer time and financial support for the successful candidate to take advantage of professional learning and development opportunities inside and outside of the organisation.

The BHC has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer. There is a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the International Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all available opportunities.

All new hires undertake a workplace induction and there are a number of mandatory e-learning courses that must be completed in order to pass probation.

Working Patterns:

Normal working hours are 44 per week. This role requires flexibility to sometimes work outside of conditioned hours, e.g. during Ministerial visits and HC events. Overtime pay will be provided in these circumstances.

Other information:

In addition to the duties which this job normally entails, you may from time to time be required to undertake additional or other duties as necessary to meet the needs of the High Commission, including playing a part in the corporate life of the mission and supporting any crisis response.

No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain a local work permit which we will sponsor.

Staff recruited locally by the British High Commission are subject to terms and conditions of service according to local Singapore employment law. 

Employment offers are subject to successful clearance of pre-employment checks. Only short-listed applications will be called for personal interviews.

Please note that all successful candidates will be expected to serve a minimum of 6 months in their new role before being eligible to apply for further positions within the British High Commission.

The British High Commission is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation. Our values of Collaboration, Opportunity, Respect and Excellence (CORE) are our guiding principles. We aspire to live our values consistently in order to make the British High Commission a great place to work where staff feel valued, supported and inspired to be their best. 

We welcome applications from candidates in countries from which travel to Singapore is feasible under the prevailing Covid-related border restrictions.  Singapore will only allow entry for those fully vaccinated with a vaccine approved under the WHO EUL. Successful overseas applicants are responsible for all costs associated with relocating to Singapore.

Staff recruited locally by the British High Commission are subject to terms and conditions of service according to local Singapore employment law. 

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline."

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.