View Vacancy - MYR - Office Support Coordinator, A1 (L)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Finance

Main purpose of job:

The jobholder will be responsible for supporting on Customer Experience, Visa Support and Backup Finance Support.

Roles and responsibilities / what will the jobholder be expected to achieve:

Back up cashier duties (15%):    

  • Cover agreed finance duties during the Finance Officer leave such as weekly cover of the cash window including maintaining the Network Post Cash Sheet, processing receipts of visa fees and deposit to the bank, visiting bank opening account for new staffs.

Visa Support (35%):

  • To prepare and send documents for multiple entry visa of UK based staff and LE foreigners as needed
  • To register & file the original hard & soft copies of their case
  • To submit the multiple entry visa registration for monthly KPI in every first week of the following month.
  • To prepare documents for applying Diplomatic ID cards and driving license of UK Based officers and their families after getting their multiple entry visas.

Customer Service quality control (50%):

  • Promote good customer experience through a number of tasks, including but not limited to:
  • Tracking corporate services team mailboxes through the tracking sheet and flagging requests that need to be prioritised due to urgency or slow response times.
  • Provide to HOC and TL’s statistical data on teams handling of requests.
  • Collate data for each teams KPI’s and prepare for publication to the wider Embassy.
  • Maintain the Corporate Services Board.
  • Support on Crisis preparedness.
  • Adhoc duties as business needs demand.
  • Bachelor degree
  • Fluency in English and Burmese, both oral and written, with good communication skills
  • A good working knowledge of Microsoft Word, Excel and Outlook
  • Able to build and maintain good relationship with government departments      
  • Good organisational and time management skills with an ability to work on own initiative
  • Flexible, resilient under pressure and decisive with a proven track record of delivering results to a high standard within tight deadlines
  • Previous experience of similar role in an Embassy, UN or INGO would be an advantage
18 July 2019
Administrative Assistant (AA)
Full-time, Permanent
35
Asia Pacific
Myanmar
Yangon
British Embassy
1
USD
701
19 August 2019

The British Embassy Rangoon offers a competitive remuneration package, including salary, benefits, leave entitlement of 22 days per annum (calculated in pro rata). 

Employment offers are subject to successful clearance of pre-employment and security checks.

Staff recruited locally by the British Embassy Rangoon is subject to Terms and Conditions of Service according to local employment law.

All applications must be received before 23:55 local time on the specified application deadline.

Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.


Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.