View Vacancy - Community Liaison Officer (CLO)
The British Embassy in Beirut has a vacancy for the position of Community Liaison Officer, Grade – A2 (L).
To work closely with Post Management for the well-being of all staff at Post, with primary function as advocate for and provision of support to UK-based staff and families (FCO and PAGs) on family and community issues, principally in the areas of information gathering, welfare and communication.
Main Duties and Responsibilities:
Information gathering for UK-based officers and their spouses/partners and families, and Local Staff on flexible deployment (including for those not yet at Post). To include (where applicable) information primarily on spouse/partner employment at Post; children's education (through completion of separate HR School and Nursery Information Sheets of authorised schools at Post); feedback on adult education; career and training opportunities; single officer and foreign born spouse/partner issues; recreational facilities; social matters; and completion of DSFA Spouse and Partner Annual Employment Report.
Welfare at Post: welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction.
Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on One HMG Leadership Committee, evacuation/contingency planning and housing committees, and as the chief link between Post and DSFA in London.
Communicating effectively on community and social matters across Post to all staff.
Information management of Post Welcome Pack, CLO homepage on Post’s Intranet/SharePoint site, input to update and review of Post Report and Fact Sheet; management of domestic equipment float.
Key Competences required for the job:
• Leading and Communicating - Effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm. It’s about supporting principles of fairness of opportunity for all and a dedication to a diverse range of citizens.
• Managing a Quality Service - Strong sense of professionalism. Effective planning and management of work in order to deliver a high quality service.
• Making Effective Decisions - Effectiveness in this area is about being objective; using sound judgment, evidence and knowledge to provide accurate, expert and professional advice.
• Changing & Improving - It’s about being open to change, suggesting ideas for improvements to the way things are done, and working in smarter and, more focused ways.
• Excellent communication skills in English (both spoken and written) and flexible team player
• Reliable and able to work under pressure and on own initiative following compulsory rules and procedures
• Excellent organisational skills and ability to multi task
• Ability to pay attention to details
• Ability to meet agreed targets
• Good IT skills. Conversant with Microsoft Office (word, excel, outlook and the internet)
• Good interpersonal skills with a strong customer focus approach
• Arabic communication skills
Working Hours and Remuneration:
This is a Part Time, Permanent position. Conditioned working hours are 25 hours gross per week. The Embassy is committed to ensuring that you are able to maintain a suitable work-life balance. Leave entitlement is 20 days (pro rated) plus 14 public holidays.
Some flexibility in working hours will be permitted subject to negotiation and agreement. The successful candidate will be required to attend set weekly meetings and some internal and external events possibly after working hours.
The embassy offers a competitive remuneration package in line with local labour law (including transport, family, education allowances, and medical insurance coverage). Specific training and mentoring for the role will be provided for the successful candidate.
Interested candidates must attach the following documents when applying online.
1. An updated Curriculum Vitae
2. Please provide examples of performance in each competency on the motivation section of the online application form.
3. A covering letter stating why you feel you have the necessary skills to perform well in the above role.
*** (Applications that do not include the above information will be rejected).
All applications must be received before 23:55 (Beirut Time) on 17 February 2018.
Applications received after the stated deadline will not be considered.
The successful candidate will be subject to a 90 day probationary period. Interviews will be held at the British Embassy Beirut Office. Due to the large amount of applications we receive only those shortlisted for assessment/interview will be contacted.
The start date mentioned in the advert is an assumed start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances and reference checks.
Candidates must ensure that they are eligible to work and reside in Lebanon.
The British Embassy is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Embassy is subject to Terms and Conditions of service according to local Lebanon employment law.
This opportunity is closed to applications.