View Vacancy - KL - Residence and Business Hospitality Manager, B3 (L)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Private Office

The Residence & Business Hospitality Manager is responsible for the efficient management of the Residence in Kuala Lumpur, ensuring that it contributes fully to UK Government priorities, represents value for money, adheres to the principles of the Vienna Convention, is maintained to the highest possible standard and serves as a showcase for British excellence. Reporting directly to the High Commissioner, the Residence & Business Hospitality Manager is responsible for the planning and co-ordination of events that take place therein.


Roles and Responsibilities:

Residence Duties

To manage all aspects of running the High Commissioner’s Residence:

  • Act as liaison between HC and facilities management contractor, with regard to all renovation/building/maintenance work undertaken at the Residence (including HC’s private quarters and that of live-in Residence Staff).
  • Ensure that the furniture, furnishings, domestic equipment and all other official property and personal effects are properly safeguarded, maintained and replaced where necessary.
  • Ensure all aspects of housekeeping are delivered to set standards, especially when there are official guests staying.
  • Corporate leadership to the Residence team of 5, ensuring that individuals have strong development plans and their appraisals are carried out effectively.
  • Ensure that the Residence is used appropriately and with due consideration to HC’s privacy and personal requirements.

Business Hospitality

  • Liaise with Executive Assistant and Section Heads on the weekly event programme.
  • Ensure that marketing material for Residence is current and relevant.
  • Plan and manage events to ensure professional delivery coupled with the best possible financial outcome for HMG.
  • Liaise with Head Chef regarding menus for events and private dining, suggesting accompanying wines where appropriate.
  • Liaise with external suppliers for events, such as catering, event management, A/V, etc.
  • In conjunction with Deputy Residence Manager, oversee preparation of staff rosters, including hire of additional staff for events when required.
  • Negotiate with suppliers to ensure value for money is achieved in all aspects of procurement.
  • In conjunction with Deputy Residence Manager and Head Chef, maintain food and beverage levels, undertaking regular cellar stock checks.
  • Showcase UK products and ingredients within the Residence, for example through menus, furniture, art displays and toiletries.
  • Excellent written and spoken English
  • Previous event management experience
  • Proven people management skills, capable of leading teams
  • Excellent inter-personal and communication skills
  • Experience in managing financial budgets and resources effectively
  • Ability to complete work to a high standard, under pressure with a focus on attention to detail and customer service. 
  • Good IT skills (MS Office, particularly Word & Excel)
  • Fluency in Bahasa Malaysia
6 May 2018
Executive Officer (EO)
Fixed Term
36.25
24 months
Asia Pacific
Malaysia
Kuala Lumpur
British High Commission
1
MYR
6000
4 June 2018
3 June 2020

The British High Commission offers a competitive remuneration package, benefits, a leave entitlement of 20 days per annum.  Specific training and mentoring for the role will be provided for the successful candidate.

The vacancy is open to accepting candidates interested in job share.

Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British High Commission are subject to Terms and Conditions of Service according to local employment law.

No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain work authorisation in Kuala Lumpur in order to apply. We're able to provide help in securing necessary work permits / visa to the successful candidate, however, any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant. 

Employment offers are subject to successful clearance of pre-employment checks. 

All applications must be received before 23:55 on 6 May2018.

Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.

The successful candidate should be able to start as soon as possible.

Please check your application centre regularly for any update on your application. 

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.