Skip to content

View Vacancy - Community Liaison Officer (CLO) (02/18 ADD)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Residence and Support Staff)
Community Liaison

Main purpose of job:

The main role of the CLO is to work closely with the Corporate Services Section and Post Management for the well-being of all staff at Post, with the primary function as being advocate for and provision of support to all UK-based staff and families (FCO and Partners) on family and community issues, principally in the areas of information gathering, welfare and communication.

The successful candidate must be willing to undergo security clearance.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Information gathering for UK-based officers and their spouses/partners and families (including for those not yet in Addis). This may include: information on possibilities for spouse/partner employment in Ethiopia and completion of an annual Spouse and Partner Employment Report for FCO; children's education (through completion of separate School and Nursery Information Sheets of authorised schools); feedback on adult education; career and training opportunities; advice on foreign-born spouse/partner issues; recreational facilities and social matters. Biannual completion of the Cost of Living report.

Welfare at Post: welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Embassy community; following up to check that staff and families are settling in; being a source of referral and support where questions or problems arise; providing short Post community induction.

Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on security and housing committees, working with Corporate Services Team to identify appropriate accommodation, and as the chief link between the Embassy and the Diplomatic Staff Families’ Association in London.

Communication and Information Management: Communicate effectively on community and social matters across Post to all staff and responsibility for information management such as the CLO homepage on Post’s Intranet/SharePoint site and newsletter; input to update and review of the Post Report, Post Fact Sheet and One HMG Induction Pack.

Management: Management of domestic equipment float and arrival pack.

  • Must have a sound understanding of expatriate life.
  • You must be able to demonstrate excellent written and spoken English
  • Must be comfortable using Word, Excel and Outlook.
  • You will need to be able to work independently, using initiative and problem solving skills.
  • The successful candidate must be sympathetic, discrete and a good listener.

Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
26 January 2018
A2 (L)
Addis Ababa
British Embassy
ETB 15, 202 gross
26 February 2018

Working patterns:

Normal working hours are 08:00 - 16:45 Monday to Thursday and 8:00 – 13:00 on Fridays.  The successful applicant will need to be prepared to work flexibly

The role is suitable for a job share.

  • All applicants must be legally able to work in Ethiopia with the correct visa/status or work permit.
  • The British Embassy in Addis Ababa is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
  • Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of diplomats will have their salaries abated by an equivalent amount.
  • Reference checking and security clearances will be conducted.
  • If you have not heard from us 3 weeks after the closing date, please consider your application unsuccessful. Any questions you may have about this position will only be answered during interview, should you be invited.

This opportunity is closed to applications.