View Vacancy - Regional Recruitment Officer-AO, New Delhi

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
RCSH (Regional Corporate Service Hubs)

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, experience-based segment and the behaviours and technical/ professional skills based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’

Main purpose of job:

The Regional Human Resources Hub based out of New Delhi, covers 20 Posts in Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka and The Maldives. We work with Posts' Corporate Services Teams and Senior Leaders to ensure HR best practices, to support operationally and to advise strategically.

The role of the HR Hub is to provide key HR Services including (recruitment, job evaluation, pay and reward, talent and performance management and HR enquiries) to customers across the region. The HR Hub provides a strategic and professional HR capability to support Regional Senior Leaders in delivery of business objectives. The HR hub forms an integral part of the global HR offer to staff working in the overseas network for the UK Foreign Commonwealth and Development Office, and will lead on all specific HR issues in collaboration with the London based HR DGs.

This is an exciting Regional HR Recruitments services to staff across the region. The incumbent will be responsible for managing end to end recruitment campaigns of Country Based Staff for the assigned offices in the region and deliver successfully as per the agreed service level agreement.  The role reports to the Recruitment Manager for the region.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Recruitment Service Delivery

· Guide and coordinate with the Hiring Managers/ Post HR/Corporate Service Managers to manage an error/hassle free recruitment process.

· Ensure hiring managers share all relevant documents to start the campaign, obtain a thorough understanding of the job profile and the vacancy requirement to help bring right people at the right time in the right position.

· Ensure approvals are in place for recruitment, review job grading, guide and advice hiring managers on the advertising channels and costs, and introduce new channels of sourcing candidates.

· Ensure timely and effective delivery on the defined service level agreements with regards to advertising, scheduling interviews, offer letters, negates and other contract letters.

· Understand the job requirements and ensure a good quality pool of candidates is shortlisted and shared with the hiring manager within the SLA.

· Offer selected candidates and initiate the verification process as per the requirements

· Agree joining date basis clearances and send necessary details to the candidate.

· Prepare and share Letter of Appointments.

Stakeholder Management

· Establish, strengthen and maintain relationships with all relevant stakeholders to effectively deliver services.

· Liaise with recruitment vendors (verification agency, advertising agency, medical check-up clinics/doctors) to manage an effective delivery of desired services.

HR Administration & MIS

· Effective management of the recruitment mailboxes, shared folders and related recruitment tools in accordance with guidance on record management.

· Share joining information with the relevant teams for further processing.

· Maintain and keep the recruitment trackers up to date.

· Report on the monthly KPIs effectively.

· Provide analysis of data as and when required.

Process Improvements & Other Responsibilities

· Constantly strive to review processes and introduce recruitment best practices. Participate in HR team discussions and take initiative for process improvements.

· Provide support on other ad-hoc HR projects and initiative.

· Be a back-up for the other recruiters

Language requirements: 

Language:  English, spoken and written 

Level of language required:  Fluent

Essential on arrival:

Education:

· Post Graduate in Human Resources/ related fields. 

Experience:

· Minimum 3 years relevant work experience in Recruitment.

 Other skills:

· Experience in a shared HR service environment is an advantage.

· Experience of working in a customer service environment

· Competent in organisational skills.

· Articulate, level headed with very good customer service orientation.

· Outstanding interpersonal & communication skills with the ability to work with stakeholders at all levels.

· Proficient IT skills including Microsoft PowerPoint excel & word.

· Ability to work effectively independently as well as a part of a team

Changing and Improving, Managing a Quality Service, Delivering at Pace, Working Together
2 October 2022
Administrative Officer (AO)
Full-time, Permanent
40
South Asia & Afghanistan
India
New Delhi
British High Commission
1
INR
INR 48,766 per month plus 12% provident fund and 6% Superannuation Fund
1 November 2022

For BHC candidates, the Local BHC Terms & Conditions will apply.

For other than BHC candidates, Basic Salary will be INR 48,766 per month together with a 12% provident fund and 6% Superannuation Fund. 

Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.

No relocation or any other related costs or assistance will be provided.

Please note - BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.    

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance. 

Around half of our work forces are women.  We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. 

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe.  We are aiming to make it the best.

Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, experience-based segment and the behaviours and technical/ professional skills based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’

To Apply: 

Please note applications without (a) and (b) will not be considered.

A. Complete the Online Application Form

B. Complete the Experience, Behaviour and Technical/ Professional skills based questions segment in the Online Application Form

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.

We will accept only online applications by 02 October 2022 till 23:55  

Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.

Please note - Provident Fund Transfer in and out from EPFO is not possible as BHC PF is managed by a private PF trust governed by Indian Income Tax Act, 1961. The staff still has the option to transfer out and in from a privately held PF trust which are not governed by EPFO.

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.