View Vacancy - Office and Residence Manager (03/19 MSR) AU

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Foreign and Commonwealth Office (Operations and Corporate Services)

Main purpose of job:

This is an exciting opportunity to be involved in re-establishing a British High Commission in Lesotho after a period of ‘non-resident’ representation. You will be responsible for the smooth running of the High Commission Office and the High Commissioner’s Residence. You will need to be a strong team player, but also capable of taking the initiative and working independently. You will have excellent administrative skills including financial management and computer literacy plus a good understanding of food hygiene and   basic food preparation and presentation. You will be well presented, articulate, and able to interact confidently with a range of people including senior British and Basotho guests, suppliers and contractors.

Roles and responsibilities:

Office Management (40%)

  • Ensure bills/invoices are paid accurately and timely either by Post or by liaising with Corporate Services Pretoria and/or GTPC
  • Working in partnership with the Corporate Services Pretoria team on budgeting and forecasting
  • Manage and ensure all payroll amendments are submitted to the HR Pay and Benefits Hub according to their timelines
  • Build and maintain a relationship with the local payroll suppliers not managed centrally
  • Manage office equipment and stationary supplies. IT Support Officer
  • Health and Safety Officer and first aider
  • VAT claims, management of diplomatic bags, liaison with Protocol Dept (MFA) and other ad hoc admin tasks

Personal Assistant (20%)

  • Organise the High Commissioner’s diary and arrange meetings
  • Greet visitors and prepare tea/coffee
  • Maintain an accurate senior-level contact list (diplomats, government ministries, business, NGOs etc)
  • Provide administrative support to the High Commissioner e.g. arranging travel, booking hotels

Residence Management (40%)

  • Ensure the efficient operation and maintenance of the Residence and High Commission office, including oversight of cleaning contract, pest control, organising and overseeing repairs and maintenance, furniture inventory, electricity and other services
  • Manage official entertainment: meal and catering planning, cooking and service, preparing for and looking after guests. Prepare small lunches/dinners personally and organise/supervise caterers for larger events
  • Plan, profile and track expenditure for the Residence ensuring full compliance with FCO financial rules and ensuring value for money
  • Stores and inventory management including food, drink and other household supplies
  • Previous administrative experience
  • Computer literacy including excel spreadsheets
  • Financial/budget management
  • Cooking/catering experience
  • Knowledge of food hygiene
  • Catering or food hygiene qualification
  • Event management or hospitality experience

Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service, Delivering at Pace
23 October 2019
A2 (L)
Fixed term, with possibility of renewal
British High Commission
LSL 13,281.67
2 December 2019

Learning and development opportunities:

The Foreign and Commonwealth Office has a range of L&D opportunities to help prepare the right candidate for the role and to develop in the position

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This opportunity is closed to applications.