View Vacancy - AUH - Corporate Services Assistant, Human Resources A1(L)

The British Embassy Abu Dhabi has a vacancy for a Corporate Services Assistant, Human Resources.

This role concentrates on providing support for the Embassy’s Corporate Services (CS) work. However, the jobholder is also expected to work closely with a wide spectrum of other departments both within the Embassy and externally across government.

Duties and responsibilities:

• Manage the CS office and provide full administrative support to the UAE HR team and Director/ Deputy Director of Corporate Services.
• Support the UAE HR Officer in arranging Embassy-wide inductions across both Abu Dhabi and Dubai for new joiners. Prepare induction materials.
• Respond to and organise enquires received through telephone or inbox. Log to ensure enquires are appropriately handled according to their urgency and subject matter within relevant service level agreements.
• Work collectively with the Middle East and North Africa (MENA) Regional HR Hub, Post Security Team, and Government Relations Team, ensuring all recruitment, security, and immigration processes are followed and completed.
• Manage UAE HR team’s content on SharePoint and shared area, reviewing and updating as needed. Maintenance of HR databases and filing system.
• Assist in local HR communications planning, roll-out, and continuous engagement. Manage and cascade all local HR communications.
• Send out and monitor mandatory probation confirmation letters and conduct HR job chats as required.
• Provide staff with routine letters as required.
• Addition/ Deletion of medical insurance entries.
• Initiate and monitor the exit process for all local staff.
• Manage sickness and absence records in the Corporate Service Team.
• Back up for reception cover.
• Provide administrative support and assistance during meetings/ events. Provide support to other CS team members when needed.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis affecting UK citizens.

Key competencies required:

• Delivering at Pace - Focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. Working to agreed goals and activities and dealing with challenges in a responsive and constructive way.
• Collaborating and Partnering - Creating and maintaining positive, professional and trusting working relationships with a wide range of people within and outside the organisation to help get business done. Working collaboratively, sharing information, and building supportive, responsive relationships with colleagues and stakeholders whilst having the confidence to challenge assumptions.
• Managing a Quality Service - Being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements. Effectively planning, organising, and managing time and activities to deliver a high quality and efficient service.
• Leading and Communicating - Leading from the front and communicating with clarity, conviction, and enthusiasm. Managing and engaging with people with honesty and integrity, and upholding the reputation of the organisation.

• Demonstrated ability and experience in an administrative support position.
• A team player who is capable of working on their initiative and who is adaptable to changing priorities.
• Excellent planning and organisational skills. Ability to organise and prioritise workloads, organise records, and meet deadlines whilst maintaining close attention to detail.
• Demonstrates courtesy and consideration in dealing with stakeholders. Excellent customer care skills and ability to respond to a range of customers' needs.
• Proven ability to communicate fluently in English, both written and spoken. Able to express ideas and messages clearly and concisely.
• Very good level of IT skills and proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).