View Vacancy - Corporate Service Officer (Kolkata) - A2
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Please note that due to Covid-19 outbreak, the start date of employment mentioned in the advert is tentative, subject to normal business of British High Commission. All recruitment campaigns will remain open for applications, we will progress the recruitment process as swiftly as possible and continue to review all applications, monitor progress and developments. We will be in touch with you for the interviews/ should there be further updates on the application, however given the circumstances, kindly expect some delay in response and please reach out to if you have any further questions.
Main purpose of job:
The job holder will have direct responsibility for Security, IT, Transport & Protocol, and will assist the Corporate Services Manager (CSM) with Budgets & Finance, Estates Management & Procurement, and general Office Management for the British Deputy High Commission Kolkata. The job holder will report to the Corporate Services Manager, and will need to liaise with a range of internal and external stakeholders. This is a busy and varied management/administration role that calls for an experienced, well-organised self-starter with drive, initiative, and high quality personal skills. The Job holder will deputise for the CSM in his absence.
Roles and responsibilities:
Estate Management including Procurement
- Assist Corporate Services manager (CSM) in management of Estate and rental properties, ensuring we comply with FCO Security, Health & Safety standards
- Add value to existing systems, adhere to established financial controls and continue to identify savings whenever or wherever possible.
- Assist CSM in the Global Maintenance Programme (GMP) 20/21 Project and Procurement related activities
- Manage day to day operations of the Housekeeping contract at post
Finance
- Assist CSM with Activity Based Budgeting, Forecasting, MTFP (Mid Term Financial Planning), OAR (Overseas Accounting Return) and other financial returns
- Ensure prompt processing of all invoices payable
- Processing of Goods and Services Tax (GST) and other refunds
- Monitor the TAR (transactions awaiting reconciliation) to clear unaccounted receipts
- Ensure prompt invoicing and follow-up for the amounts receivable
Security (Post Security Manager - PSM)
- Assist Post Security Officer (PSO) to ensure that all security policies are implemented at Post.
- Manage the out-sourced security guard force at BDHC office and residence. Monitor and oversee the effective performance of the security contract.
- As PSM, liaise with the Regional Overseas Security Managers (ROSM) in Delhi regularly, and implement Overseas Security Adviser (OSA) recommendations
- Ensure local staff security clearances are kept up to date
IT (Information Technology Support Officer – ITSO)
- Monitor Firecrest performance and resolve issues with support from UK Helpdesk
- Ensure security operating procedures (SOPs) are signed and followed by all users
- Act as first point of contact for ECHO maintenance and repairs. Liaise with Helpdesk and other service providers as required.
- Work with Knowledge Technology Directorate Learning Adviser in Delhi to introduce and promote FCO’s Work Smarter campaign.
- Ensure FCO IT inventory is maintained including locally-managed IT systems (LMITS) and valid LMITS audits are carried out for standalone IT systems.
Protocol & Transport
- Liaise with local authorities for –
- security and logistical clearances for Ministerial & VIP visits
- Clearances for diplomatic goods entering the country
- Travel permission, diplomatic identity cards, visa extensions for UK Based staff and dependents
- Clearances to facilitate duty free alcohol for diplomats
- record and distribute incoming/outgoing diplomatic mail bag items
Manage the Transport Function of the Office (2 Official Cars, 1 LE Driver, and 1 Outsourced Driver) including liaison with the vendor for the contract driver.
Language requirements:
Language: English and knowledge of Bengali/Hindi is preferred
Level of language required: English – good written & speaking required (Excellent written and oral communication skills, with the ability to communicate efficiently in English is important)
Other skills / experience / qualifications:
- Confident, with energy and initiative in overcoming obstacles, and the ability to handle multiple tasks and prioritise with minimal supervision.
- Graduate in any discipline with at least 3 years of experience in a similar role
- Background in estates and security would be useful, but more important is a willingness to learn & develop.
- Good interpersonal skills; someone who can build contacts and can negotiate effectively
- Excellent team working skills, with strong ability to build co-operative working relationships across our own network, and outside of the British Deputy High Commission office with a wide range of organisations.
- An innovator who can find creative solutions and identify new more efficient ways of working.
SALARY PACKAGE:
BHC candidates, the Local BHC Terms & Conditions will apply.
For other than BHC candidates, Basic Salary will be INR 43,901 per month plus 12% provident fund and 6% Superannuation Fund.
Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.
No relocation or any other related costs or assistance will be provided. Notional tax will be deducted if you are not liable to pay local tax.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.
To Apply:
Please note applications without (a) and (b) will not be considered.
A. Complete the Online Application Form
B. Complete the Motivation and Competency Segment in the Online Application Form
Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.
We will accept only online applications by 29th September 2020 midnight (India Time Zone).
Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission
Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
This opportunity is closed to applications.
