View Vacancy - Community Liaison Officer (ROU233)

The British Embassy in Bucharest is part of a world-wide network, representing British political, economic and consular interests overseas and is looking to recruit a part-time Community Liaison Officer (CLO).

To work closely with Post Management for the well-being of all staff at Post, primarily as a provider of support and an advocate for UK-based staff and families on family and community issues. Key responsibilities of the role are:

• Information gathering for families, partners and officers (including those not yet at Post) - including on spouse/partner employment at Post and children's education; feedback on adult education and training opportunities; medical information; single officer and foreign-born spouse/partner issues; recreational facilities; social matters; and completion of annual reports including Diplomatic Service Families Association (DSFA) Spouse and Partner Annual Employment Report and the Cost of Living Allowance (COLA) survey;
• Welfare at Post – including welcoming single officers, couples and families as well as officers on temporary duty, to ensure as smooth an integration as possible into the life of the Post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction training; Support on medical evacuation and occasional counselling skills are required. Member of the Embassy Club Committee and help in coordination of Club activities;
• Advocate for UK based staff and dependants in addressing issues of importance with Post authorities, including as their representative on both the Embassy Board, Housing Committee and the Crisis Management Committee, as well as acting as the chief link between Post and DSFA in London. Part of the role will involve working with the Embassy’s Corporate Services Team to resolve matters relating to Health & Safety, welfare and advice on property searches for new arrivals;
• Communicate effectively on community and social matters within the Post (to both UK-based and local staff); Liaison with CLOs at other Embassies.
• Resource management of Post Welcome Pack, CLO homepage on the FCO’s intranet / SharePoint, input on co-ordinating the Post report and fact sheet. Advice on and checking of residential equipment floats for new arrivals and departing officers. Management of entertainment budget;
• Ideally the job holder will have considerable experience of diplomatic or expat life abroad.

• Fluency in English language (oral and written);
• Strong interpersonal and communication skills;
• Concrete experience in working across a wide range of stakeholders and cultures with sensitivity and effectiveness;
• Evidence of competent IT skills (MS Office and Internet).