View Vacancy - Community Liaison Officer (06/21 ADD)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

The CLO works closely with the Corporate Services Section and Senior Post Management to ensure the well-being of all staff at Post, with the primary function as  advocate for all UK-based staff and families (across HMG) on family and community issues, principally in the areas of information gathering, welfare and communication.

The successful candidate must be willing to undergo security clearance.

Roles and responsibilities:

Information gathering for UK-based officers and their spouses/partners and families (including for those not yet in Addis). This may include: information on possibilities for spouse/partner employment in Ethiopia and completion of an annual Spouse and Partner Employment Report for FCDO; children's education (through completion of separate School and Nursery Information Sheets of authorised schools); feedback on adult education; career and training opportunities; advice on foreign-born spouse/partner issues; recreational facilities and social matters. Biannual completion of the Cost of Living report.

Welfare at Post: welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Embassy community; following up to check that staff and families are settling in; being a source of referral and support where questions or problems arise; providing short Post community induction.

Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on the post housing committee, working with Corporate Services Team to identify appropriate accommodation, and as the chief link between the Embassy and the Diplomatic Staff Families’ Association in London.

Communication and Information Management: Communicate effectively on community and social matters across Post to all staff and responsibility for information management such as the CLO homepage on Post’s Intranet/SharePoint site and newsletter; input to update and review of the Post Report, Post Fact Sheet and One HMG Induction Pack.

Management: Management of domestic equipment float and arrival pack.

  • Must have a sound understanding of expatriate (and preferably diplomatic) life.

  • You must be able to demonstrate excellent written and spoken English

  • Must be comfortable using Word, Excel and Outlook.

  • You will need to be able to work independently, using initiative and problem solving skills.

  • The successful candidate must be sympathetic, discrete and a good listener.

  • Language requirements: Fluent English

Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
12 April 2021
B3 (L)
Permanent
36
Africa
Ethiopia
Addis Ababa
British Embassy
1
ETB 23,418.62
1 June 2021

Learning and development opportunities (and any specific training courses to be completed):

The successful candidate will go on a Community Liaison Officer’s training course and will have access to a host of personal development opportunities.

Working patterns:

Normal working hours are 08:00 - 16:45 Monday to Thursday and 8:00 – 13:00 on Fridays. The successful applicant will need to be prepared to work flexibly.

If the job is suitable for flexible working patterns, please provide details:

Flexible working/full time/part-time job share are all available and open for negotiation to the right candidate(s).

Annual Leave and Public Holidays:

Locally engaged staff of all grades will be entitled to paid annual leave as follows:
Up to 2 years 22 days
After 2 years services 25 days
After 5 years services 30 days

In addition to annual leave, the British Embassy observes up to a maximum number of 14 Ethiopian, British and Religious public holidays each year. A list of such Embassy holidays will be published each year. Office Staff required to work on these holidays will be granted time off in lieu or overtime where circumstances permit.

  • Please complete the application form in full as the information provided is used during screening.

  • Please check your application carefully before you submit, as no changes can be made once submitted.

  • The British Embassy will never request any payment or fees to apply for a position.

  • Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.

  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. The responsibility lies on the successful candidate to;Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.

    • Obtain the relevant permit
    • Pay the fees for the permit
    • Make arrangements to relocate
    • Meet the costs to relocation
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note:  Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5

  • Reference checking and security clearances will be conducted on successful candidates.

  • Please log into your profile on the application system on a regular basis to review the status of your application.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.