View Vacancy - Corporate Services Officer

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Estates, HR, Corporate Services Support

The British Embassy in Muscat is looking for a dynamic team player to take up the position of Corporate Services Officer grade A2 (L) to start in April 2021.

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Main Purpose of the Job:

The successful candidate will be working alongside the Head of Corporate Services, Estate Manager and Corporate Services Team to provide support for the HR function at Post and Residential Property and Furniture Management for UK based staff.

This role reports to the Head of Corporate Services.

Main Duties and Responsibilities:

Human Resources:

  • Work with the Head of Corporate Services to manage and support the HR function at post
  • Work collectively with the regional HR Hub, CS team, Post Security Manager and Line Managers to ensure all recruitment, security and immigration processes are followed and completed for new staff
  • Oversee and support the on-boarding and departure of UK based and local staff in conjunction with Line Managers to ensure processes are followed and completed
  • In alignment with the regional HR Hub develop, review and implement HR policies and Terms and Conditions for locally employed staff
  • Plan and prepare internal communication to support local HR processes such as Employee Engagement Surveys and Performance management cycles
  • Update and maintain staff files, including document archiving to ensure compliance with data protection and privacy legislation
  • Act as the central point of contact for all medical insurance issues, contract additions and queries

Estate Management:

  • Responsible for the selection of rental properties for incoming UK based staff
  • Align with local stakeholders to ensure properties meet FCDO and Health & Safety, and meet the requirements of the officer (as far as possible)
  • Responsible for the budget management and administration of rental properties to ensure timely processing of agreements and renewals. This includes the management of the Pyramid Asset Management System for Post.
  • Undertake property Walk-in and Walk-outs for UK based staff on arrival and departure to ensure findings are addressed and solved in alignment with landlords, staff and the wider CS Maintenance team and checklist are signed and archived.
  • Responsible for the furniture allocation for UK based staff, including demand, budget, order and inventory management and administration

Management:

  • Line management of the Reception role (1 FTE) on day-to-day operations, including Performance Management and Appraisal.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required.

Key Competencies:

The candidate will need to demonstrate the following competencies and the values of who we are during the interview:

  • Managing a Quality Service: Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
  • Collaborating and Partnering: People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done.
  • Changing and Improving: People who are effective in this area are responsive, innovative and seek out opportunities to create effective change. 
  • Delivering at Pace: Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes.

Our Values:

Who We Are is a statement bringing together the six values that most important in helping us to deliver for the UK internationally. Wherever we work in the world, we share a set of values that guides our decision-making, sets standards for our behaviour and helps us deliver the UK's national interest internationally.

These values are underpinned by the UK Civil Service values (Integrity, Honesty, Objectivity, Impartiality) and complemented by values all One HMG colleagues bring from their own department, service or administration.

  • Holds a degree level qualification or equivalent workplace experience.
  • Excellent customer service skills, with a key focus on communication (both written and oral) in English. Able to express ideas and messages clearly and concisely.
  • Strong organisational and analytical skills. Ability to organise and prioritise workload, organise records, and meet deadlines and changing priorities whilst maintaining close attention to detail and without compromising the quality of the work.
  • Team player, with proven ability in collaborating and supporting others to deliver results whilst also capable of working on their initiative and adapting to changing priorities.
  • Demonstrates courtesy and consideration in dealing with all stakeholders. Able to show discretion in handling any sensitive matters, with the trust of all involved.
  • Very good level of IT skills and proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).
  • Previous relevant experience either in an embassy/ foreign diplomatic mission or an international organisation, and/or in the delivery of Corporate Services.
  • Familiarity with SharePoint and with using Oracle-based systems.
28 February 2021
Administrative Officer (AO)
Full-time, Permanent
35
Middle East & North Africa
Oman
Muscat
British Embassy
1
OMR
818.40
11 April 2021

Working Conditions and Remuneration:

The Embassy offers an attractive working environment and remuneration package for the role, including salary of 818.40 Omani Riyals per month inclusive of all allowances; and use of on-site recreational facilities (including a swimming pool and social club). This is for a full-time employment, on a permanent basis subject to 3-month probationary period.

Conditioned working hours is 35 hours per work. Core working hours for the Embassy are currently 0730 to 1430 Sunday to Thursday.

There is a holiday entitlement of 30 days per year (pro-rated) following successful completion of a 3-month probation period. Holidays that have already been booked will be honoured. There are also national holidays determined annually by the Embassy, which usually total 14 days per year.

Employment in the advertised position is dependent on the potential employee having or acquiring valid UK security clearance. Security clearances can take several weeks to process. Inability to obtain a clearance will preclude employment. Loss of a security clearance at any time will lead to termination of employment.

Eligibility:

  1. The successful candidate must hold or must be able to secure a local work permit in Muscat.
  2. The British Embassy provides visa Sponsorship. The successful candidate will be required to transfer their visa under the Embassy's sponsorship.

To Apply:

Interested candidates must attach the following documents in English when applying online.

  1. A covering letter.
  2. An updated Curriculum Vitae (CV).

** (Your application must include examples of when you have demonstrated the competencies outlined above in the cover letter or motivation section in the application form. Applications that do not include this information will be rejected).

The closing date for applications is 28 February 2021 by 23:55 (Local Time).

Applications received after the stated deadline will not be considered. Telephone applications and enquiries will not be accepted.

 

The successful applicant's employment will only be confirmed after the completion of any security clearance/checks. The checks can take several weeks to complete and the applicant will only be employed if the UK security clearance is granted.

 

The British Embassy Muscat is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staffs recruited locally by the British Embassy are subject to Terms and Conditions of service according to local Muscat Employment Law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.