View Vacancy - AUS (Canberra) - Corporate Services Officer, AO

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support

Main purpose of job:

Supported by the Corporate Services Team in Canberra, this role is responsible for:

  1. Managing protocol services for the British High Commission, British Consulate Generals in Australia, and staff and visitors. This includes the provision of information and support to incoming and departing UK Based officers. 
  2. Contributing to the smooth and efficient running of corporate services across the British High Commission Australia Network, including procuring goods and services, maintaining a safe and secure platform, and acting as Secretariat for Committees. 

The job holder will need to work closely with internal and external stakeholders including the Department of Foreign Affairs Protocol Branch, to deliver high-quality, reliable, information and advice to senior leaders. The job holder requires strong (written and verbal) communication and prioritisation skills, an eye for detail, and an ability to follow procedures.

Key roles and responsibilities include:

Protocol Services: 

  1. Act as the lead source of advice and information for senior management on protocol matters, including accreditation of diplomatic positions and premises, and the registration and disposal of official vehicles. Develop an understanding of both UK and Australian protocol policies and procedures and maintain good relationships with relevant Australian Government departments and foreign missions.  
  2. Assist and advise incoming/departing UK based officers on matters such as: visa requirements and renewals; diplomatic accreditation and diplomatic/consular concessions; movement of freight; motor vehicle registrations and driving licence applications; and medicare registration. Provide ongoing support as required, including assistance with visa applications for third countries where required for operational travel.
  3. Maintain accurate protocol databases and records of Third Party Notes, protecting data in accordance with relevant privacy and data handling requirements. 

Corporate Services Support:

  1. As part of the broader Corporate Services team, provide information, advice, and signposting to staff on a range of corporate policies and procedures such as HR, finance, and logistics. Support network-wide resource management by requisitioning and reconciling goods and services while ensuring value for money.
  2. Deputise for colleagues in Australia network corporate services to provide flexible ad hoc cover or ‘surge’ support as required.  Provide secretariat assistance for corporate services led committees and provide admin support for shared team mailboxes and task trackers.

Resources managed (staff and expenditure):

Role provides an opportunity to demonstrate resource management skills, including compliance with key controls and audit requirements, but does not directly manage staff. 


  • Excellent oral and written communication skills, and the confidence to interact professionally with a range of senior stakeholders, both within and outside the Australia network. 
  • Knowledge and understanding of Windows and Microsoft Office programmes, including Office 365, MS Teams, Excel.
  • Ability to prioritise effectively in the midst of competing demands, and to follow procedures and processes with limited supervision.

  • Experience in office administration, including budgeting 
  • Customer service / service delivery skills
  • Previous experience working in a government, or international, environment
Delivering at Pace, Making Effective Decisions, Managing a Quality Service, Working Together
25 June 2025
Administrative Officer (AO)
Full-time, Permanent
38
Asia Pacific
Australia
Canberra
British High Commission
1
AUD
$81,583.00 per annum, paid out per month, plus 11.5% superannuation (12% superannuation effective 01 July 2025)
yearly
1 September 2025

Salary is at $81,583.00 per annum + 11.5% superannuation (12% superannuation effective 01 July 2025)

Appointment is subject to an AFP records check and UK security clearance.

Open to Australian citizens, permanent residents, and partners/ dependents of UK-based diplomatic staff currently posted in Australia.

Staff recruited locally by the British High Commission and its Consulate-General are subject to Terms and Conditions of Service according to local Australian employment law. Interstate applicants will be required to meet their own travel and relocation expenses.

Learning and development opportunities (and any specific training courses to be completed):

The Australia network offers a wide range of learning and development opportunities, including job-specific training and broader learning delivered through the FCDO’s International Academy. There are opportunities to job-shadow other staff, and the successful applicant will be encouraged to take part in broader British High Commission initiatives and activities. Staff are supported to develop their own L&D plan tailored to their needs and interests.

Some job-specific training is mandatory and will mostly be delivered through on-line e-learning courses. Some training may require flexibility about usual working hours to accommodate a later or earlier than usual start/finish. 

Working Patterns:

Monday – Friday 0900 – 1700 at BHC Canberra. British High Commission is able to support some flexible working options where this is compatible with operational demands. Any flexible working arrangement should be discussed and agreed with the hiring manager.

The overall package includes the standard 14 days of public holidays that the UK in Australia Network works to as well as 22 days annual leave.

Any other information (or specific local post requirements):

The applicant will be expected to work mostly from the British High Commission in Canberra during normal business hours. Some flexible working options can be considered, but this position would not be suitable for remote working.

Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British High Commission are subject to Terms and Conditions of Service according to Australia local employment law.

No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

We are committed to being an inclusive employer and building a culturally diverse workplace. We actively encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our culture of inclusion is underpinned by our excellent staff networks which cover disability, faith and belief, gender equality, social mobility, age, race, LGBT+, and how to be an ally.

Advertised start date is provisional and subject to completion of reference and security checks.

The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.’

Your application must be submitted before 23:55 AEST-Australian Eastern Standard Time (UTC/ GMT +10) on the day mentioned in the above field “Application deadline”

Applications must include a current CV. Kindly omit any personal information such as name, birthdate, address and contact #.

All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
 
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’.  If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.

Advertised start date is provisional and subject to completion of reference and security checks.

Kindly check your application centre or email regularly for any update on the status of your application.

We are committed to being an inclusive employer and building a culturally diverse workplace. We actively encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our culture of inclusion is underpinned by our excellent staff networks which cover disability, faith and belief, gender equality, social mobility, age, race, LGBT+, and how to be an ally.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.