View Vacancy - Deputy ITSO/ IT Assistant A2 (02/21 FT)
Main purpose of job:
Assisting IT Manager and ITSO to provide IT support to staff and act as local Help Desk support responding to queries, including support of telecommunications and video-conferencing.
Roles and responsibilities:
- Assisting IT Manager and ITSO to provide support to end user devices and act as local Help Desk support for FCDO government IT systems, responding to queries, including support of telecommunications and video-conferencing.
- Supervise maintenance of IT equipment.
- Monthly mobile, ECHO phones, DSTV and internet bills.
- Management of inventory for phones, dongles, and other IT equipment.
- Relevant working experience as an IT Assistant for an International Organisation, diplomatic mission or company;
- Qualification or degree in IT or HND, computer networking, hardware and internet operation;
- Priority will be given to applicants who have had previous or current experience working in that capacity at a diplomatic mission or International Organisation in Sierra Leone;
- Ability to work in a team, and strong customer focus skills;
- Proficient in written and spoken English.
Learning and development opportunities:
The successful candidate will receive training on FCDO UK Government IT systems.
- Please complete the application form in full as the information provided is used during screening.
Please check your application carefully before you submit, as no changes can be made once submitted.
The British High Commission will never request any payment or fees to apply for a position.
Employees recruited locally by the British High Commission in Freetown are subject to Terms and Conditions of Service according to local employment law in Sierra Leone.
All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
The responsibility lies on the successful candidate to;
Obtain the relevant permit
Pay the fees for the permit
Make arrangements to relocate
Meet the costs to relocation
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Information about the Foreign and Commonwealth Development Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-frameworkPlease note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5.
- Reference and security clearances checks will be conducted.
This opportunity is closed to applications.