View Vacancy - Residence Staff (AUT24.088)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Residence and Support Staff)
Housekeeper

The British Embassy in Vienna is part of a world-wide network, representing British political, economic and consular interests overseas and is now looking to recruit a live-in Residence Staff Member to work at the British Ambassador's residence in Vienna.

You will be joining the Residence Staff Team and support with the housekeeping and events at the HMA’s Residence.

What will you be expected to achieve?

  • Regular housekeeping activities such as, cleaning, vacuuming, laundry, ironing, helping in the kitchen etc.
  • Table service at events serving high profile guests e.g., lunches and dinners, teas and coffees, as well as larger events (restaurant experience preferred).
  • Support the Head of House in the reception and management of guests at events as well as in-house guests staying at the residence.
  • Support the Head Chef with serving and creating a strong kitchen-to-table oversight.
  • Support the team with serving daily breakfast and lunches to the Ambassador and other housekeeping requests.
  • Support the team with table setting and decorations, flower arrangements etc.
  • Support the team with management of the bar and coffee & tea stations at events.
  • Support the team with house management activities like locking doors, maintaining security protocols etc.
  • Covering for other residence tasks as and when required including when other team members are absent.
  • Strong fluency in verbal English related to role;
  • Experience with housekeeping;
  • Experience with working in teams;
  • Experience with a serving role;
  • Basic command of German;
  • Flexibility and a motivation to get things done including excellent customer focus;
  • Adaptability and a positive mindset towards working as part of a broader team.
  • Restaurant or hotel experience;
  • Experience of serving at events;
  • Experience dealing with guests.
Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together
28 March 2024
S3
Full-time, Permanent
40 Hours + any agreed overtime.
Europe, Eastern Europe & Central Asia
Austria
Vienna
British Embassy
1
EUR
2209 EUROS gross payable 15 times per year (this includes board and lodging)
1 May 2024

This is a permanent, full-time position of 5 days (40 hours net) per week. Hours of duty are determined by the Ambassador- the core hours are 08.00-17.00 with a one-hour unpaid lunch break. Approximately once a week, extra work in the evening for events is required, and very seldom weekends or holidays. Working hours are flexible and staff are entitled to time-off-in-lieu for extra hours worked and fixed overtime rates apply for paid overtime. This is a live in position. Board and lodging is included in the remuneration and uniform will be provided.

The annual leave entitlement is 25 days per year pro rata and the Embassy also enjoys 14 Austrian / UK public holidays per year and we are committed to ensuring a work / life balance.

The probationary period is one week.

The monthly salary will be € 2209 gross, payable 15 times a year. Please note that UK nationals will receive their salary net, which is minus social insurance and the deduction of an equivalent level of notional Austrian tax. Further information on this will be given to candidates during the recruitment process. All other nationals will receive paid their salary minus social insurance deductions and are expected to comply with Austrian tax obligations through completion of a tax return to the Austrian authorities.

The cost of a Vienna transport ticket is paid out (pro rata for start date in the year) and there is a performance related pay scheme in place. The successful candidate will also have access to a range of learning and development at the FCDO.

The successful candidate will be subject to confirmation of a background check and security clearance. It is the applicant’s responsibility to ensure they are legally able to work in Austria. The Embassy is not able to assist with any visa or sponsorship arrangements.

Staff recruited locally by the British Embassy are subject to terms and conditions service according to Austrian employment law.

Visa / Passport requirements: Candidates must currently hold the independent right to live and work in Austria and be prepared to ensure that right remains throughout the scope of the contract. 

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment  levels  please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.