View Vacancy - Communications Manager (PRT20.292)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Learning and Development

Due to COVID-19, you may experience some delay in the progress of this recruitment campaign. We are working hard to minimise any disruption. You may find more information in the Additional Information section below.

The British Embassy in Lisbon is part of a world-wide network, representing British political, economic and consular interests overseas and is now looking to recruit a Communications Manager for the Diplomatic Academy.

The Diplomatic Academy is the home of learning and development in the Foreign and Commonwealth Office. We support colleagues across the globe to improve and enhance their performance, skills and knowledge through focused L&D. We have customers in over 200 locations worldwide, and provide relevant learning experiences covering all areas of working internationally, from law to leadership, learning Arabic to learning economics and understanding the geography and political landscape across the network.

Our next step is to move from design to delivery. This means making our content more accessible and helping learners understand and engage with the huge array of learning content, and helping our colleagues become even better learners.

We are looking for an energetic and experienced Communications Manager to partner with colleagues and customers, lead the communications function and set a compelling comms vision. The Communications Manager will engage with a wide range of stakeholders to create an effective comms strategy and implement an impactful plan to support our continued growth and success.

Roles and responsibilities:

Partner with stakeholders, Faculites and colleagues to lead the communications effort within the Diplomatic Academy;

Provide Communications knowledge and expertise to the Diplomatic Academy (DA) team;

Create a refreshed Communication Strategy, ensuring buy-in from the senior team and across the Faculties;

Ensure a regular and relevant drum beat of activity to ensure customers and colleagues across the network engage with our offer to improve personal and business performance;;

Create the Communication Plan, ensuring everyone involved is aware of their role;

Ensure the Strategy and Plan are measurable, and report on their implementation and impact;

Run the DA’s social media channels, internally and externally;

Own the DA’s intranet pages, ensuring they are up-to-date and accurate;

Own the DA’s public-facing events calenders and ensure they are complete and accurate;

Working with the DA’s Learning Design Team, ensure the DA has a consistent look and feel across all its products and services;

Ensure the DA team are upskilled for their roles in any communications effort;

Project Manage and specific communications campaigns and measure their success;

Line manage the Global Coordinator.

At least 5 years experience in Communication roles;

Excellent written communication skills, including copywriting, editing, and proofreading, with a commitment to communicating clearly and in plain English (C1 level).

Proven ability to work effectively in an environment of high activity, competing priorities, and time pressure.

Highly organised, detail oriented with an openness to new ideas and creative approaches to problem solving.

Strong stakeholder management skills with experience of co-creating audience-focused, fit-for-purpose content.

Ability to engage with senior levels.

Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
23 August 2020
C4 (L)
Full-time, Permanent
Europe, Eastern Europe & Central Asia
British Embassy
42,525€ (Gross)
1 October 2020

This is a permanent and full-time contract (35 hours net per week) subject to a 240 days probation period.

The British Embassy in Lisbon aims to offer an attractive working environment and remuneration package for this role of € 42,525.00 gross annual salary paid in fourteen instalments; plus a monthly meal allowance of €134.00. This salary is payable if the successful candidate is subject to individual income tax (IRS) in Portugal on the employment income in question. If the successful candidate is not subject to individual income tax (IRS) on their employment income in Portugal, and/or is not taxable elsewhere on such income, he / she will receive the above salary minus a reference amount approximate to the level of Portuguese tax that would be applicable if the income were subject to tax locally. Further information on this will be given to candidates during the recruitment process.

All staff recruited locally by the British Embassy in Portugal are subject to local Portuguese employment law as well as internal regulations in force at any given time.

The successful candidate will be subject to a professional background and security clearance and must have pre-existing work authorisation for Portugal in order to apply.

All applicants should have the right to live and work in Portugal. The British Embassy does not sponsor work permits.

The Embassy will not consider applications from existing staff who have not successfully completed their probation period or, in the case of staff on temporary contract who have not yet completed two thirds of their contract.

Visa/Passport requirements: Candidates must currently hold the independent right to live and work in Portugal and be prepared to ensure that right remains throughout the scope of the contract. Additional requirements may become necessary after 31st December 2020.

This job can be based in Lisbon, Madrid, Paris, The Hague, Bucharest, Warsaw and Rome. If you are interested in applying to more than one location(s), you should submit an application for each. Please go to and search the location and job title and “Apply".

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

* Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C2 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFRPlease bear in mind in case you are invited for an interview your languages skills are going to be assessed.

Additional Information (due to Covid-19):

  • You may experience some delay in the progress of this recruitment campaign and we are working hard to minimise any disruption;
  • Interviews will be done remotely if the existing situation determines this to be the right course of action;
  • Starting date may be delayed depending on circumstances at the time and it will be agreed with the selected candidate.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.