Main purpose of job:
The British Embassy is looking to recruit a Protocol Officer, to be a part of a fast-paced, friendly team that provides information and manages the processes for UK-based officers and country-based staff. Engaged personnel, both new arrivals and existing staff, on a broad range of subjects including accreditation, shipping of personal affects, purchasing, selling, importing and exporting of motor vehicles, vehicle registrations/titles and insurance, State Department Access Passes. The Protocol Officer liaises on a daily basis with Pickford’s (our contracted shipping company) plus the Office of Foreign Missions to obtain the successful resolution of problems that frequently pertain to the above responsibilities.
We are looking for a highly motivated individual who has a passion for service delivery. The successful candidate will be energetic and enthusiastic and will be able to confidently work autonomously and be resilient. They will be approachable and have strong communication skills. They will need to quickly familiarise themselves with the Embassy’s working practices and policies and be able to find creative and pragmatic solutions to challenges. They will need to be comfortable working in a fast-paced environment while maintaining good attention to detail and strong written and oral communication skills.
The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. In this role you would be working in a diverse international environment. UK diplomats, armed forces personnel and other country-based staff operating across the British Government’s network of Consulates and Government Offices in the United States. This network provides a platform for approximately 30 Government departments and agencies to conduct their work in the United States and is made up of over 900 staff with a rich and diverse background, skill sets, and experiences.
Roles and responsibilities:
Essential on arrival:
Language requirements:
Desirable:
All selected candidates are subject to background checks and will require a security clearance prior to starting work.
Eligibility
You must have the right to live and work in the US in order to take up this role, whether in your own right or as a dependant, and be able to demonstrate that when required. If you are not a US citizen, dual US citizen or US Permanent Resident, it is your responsibility check your eligibility to work for a foreign government in the United States, and specifically to work in this role at this location, and provide proof of your eligibility via an Employment Authorisation Document or other relevant document when required. The UK Government does not routinely sponsor work visas; the job advertisement will state clearly whether sponsorship is available.
You may refer to our website for additional information: https://www.gov.uk/guidance/living-in-the-usa.
Core Hours/Hybrid Working
While many jobs in the US Network are able to offer flexibility in terms of working hours, core business hours are 09:30 to 15:00 (in the local time zone) Monday through Friday.
Please note that this is a full-time, 40 hour per week position and requires full-time presence on site. Hybrid working is not available for this role.
All working hours and hybrid working are position specific and subject to change at any time, without notice. If you have any questions, please address them with the hiring manager.
Learning and Development
The British Embassy and its US Network is committed to all employee’s ongoing learning and development needs. We offer a comprehensive platform for personalised learning for everything from soft skill development (communicating with impact, handling difficult conversations, time management) to more technical or professional skills necessary to complete your job (software training, formal qualifications etc.).
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance.
Unique Tax Rules
Please note that the tax arrangements imposed by the US on staff working for foreign governments, as well as those imposed by the UK Treasury on British and dual nationals working for the UK Government overseas, are atypical. The UK Government cannot withhold taxes (including FICA) on behalf of a US taxpayer. Instead, a US taxpayer is required to file taxes as if they are self-employed, and a FICA allowance is granted for those required to pay the employer contribution. Certain categories of staff (for example dual UK-US nationals and some visa holders) who work at Consulates General are not subject to US taxes. For those not subject to US taxes the UK Government reduces gross pay to a level broadly equivalent to taxed net pay. There are also social security implications for dual UK-US nationals. Please keep all this in mind when looking at the salary and the benefits package. If you are offered a job with the UK’s US Network you will be given further tax and social security information relevant to your personal circumstances and place of work; you are advised to consider this information and its impact on your circumstances carefully – potentially with the advice of a tax professional - before accepting a job.
Closing date of receiving applications is before 23:55 (Local Time) on 12 April 2026.
All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
Internal candidates must inform their supervisor before they apply to a different position.
This opportunity is closed to applications.