View Vacancy - Protocol Assistant A1 (24/18NR)
Main purpose of job:
The successful candidate will join a busy Protocol Team of four members of staff in providing on-going administrative support to UK based officers and their families, processing diplomatic documentation through various Kenya Government Departments. The job requires a flexible approach to managing the workload; very good communication and interpersonal skills including good accuracy and attention to detail. The job holder should be able to work under pressure with a view to meeting deadlines and staff expectations. It is important that the candidate demonstrate good self-management and effective organisational skills.
Roles and responsibilities / what will the jobholder be expected to achieve?:
- Accreditation of UK Based staff with MFA
- Processing applications for Diplomatic ID cards
- Processing of local driving licenses
- Uploading documents in electronic INDIV files
- Raising purchase orders and receiving invoices
- Leave cover for other Protocol team members
- Day to day administrative support to the Protocol team on other responsibilities
Other Protocol Team Responsibilities:
- Processing of Duty exemptions PRO 1B forms for personal effects and vehicles
- Registration of Private and official vehicle
- Kenya Revenue PIN applications and uploading online
- Processing Resident’s permit applications
- Briefing new arrivals on Work Injury Benefits Insurance for domestic staff
- Briefing staff on private vehicle insurance and co-ordinating with Insurance companies
- Obtain duty calculations for official and private vehicles for departing officers
- Processing vehicle disposing Form PRO1C and liaising with Customs’ agent
- VAT exemption applications
- Updating Corporate Services Kenquiry through CS Helpdesk
- Processing Airport Passes applications
- Third Country Visa applications
- Bachelor’s degree
- Minimum 1 year working experience
- Excellent IT skills (a good working knowledge of Microsoft Excel and Word is essential);
- The candidate must be able to demonstrate excellent written and spoken communication in English skills
- Initiative and attention to detail
- Ability to prioritise, multi-task and work to tight timeframes
- A flexible approach to priorities
- Effective team working
- Fluent written and spoken English and Kiswahili
- Working in a diplomatic Mission’s Protocol Section will be an added advantage
Leave:
Members of staff are entitled to paid annual leave, which is earned, from the day they commence employment. Entitlements are as follows:
- Grade A1 - 25 days and then 30 days after 5 years’ service
In addition to annual leave, the BHC normally observes no fewer than 9 and no more than 14 Kenyan and British public and religious holidays in a year. These vary from year to year and are at the discretion of the High Commissioner. A list of holidays is published each year.
Working Patterns:
Normal office hours are:
• Monday to Thursday: 0715 - 1600
• Friday: 0715 - 1300.
Learning and development opportunities :
The successful candidate will have access to a wide range of learning and development opportunities including on the job coaching, e-Learning courses and Regional Learning and Development Training.
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
- It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- Reference checking and security clearances will be conducted on successful candidates.
This opportunity is closed to applications.