View Vacancy - Consular Officer (ESP18.301)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign, Commonwealth and Development Office (Consular Roles)
Consular

The British Consular Network in Spain is part of a world-wide network, representing British political, economic and consular interests overseas and is now looking for a Consular Officer.

The main purpose of the job is to provide consular support and assistance to British Nationals in the Alicante consular district in a variety of situations such as hospitalisation, arrest or bereavement (100%).

Roles and Responsibilities:

Provide a high level of consular assistance and support to British Nationals in a range of situations including hospitalisations, death, arrest, rape and sexual assault, financial difficulties, missing persons and child custody.

Liaison with Spanish local contacts such as funeral directors, police, courts, prisons, hospital and town hall social workers as well as key stakeholders, charities and support organisations in order to provide assistance to British Nationals.

Support the production of Emergency Travel Documents by approving the documents before printing, and in busier periods, assist with data entry and customer handling.


Proficient written and verbal English and Spanish;

Excellent communication and customer service skills.

Excellent interpersonal skills, ability to work collaboratively with colleagues in Spain and the UK as well as the public.

Attention to detail, strong analytical perspective and problem solving skills.

Ability to work at pace and prioritise, managing an often heavy workload.

IT skills (Outlook, PowerPoint, Word and Excel).

Driving licence.


Experience of assisting British nationals overseas.

Experience of influencing and engaging key stakeholders and local authorities.

An understanding of the issues that British nationals (tourists and residents) may. face in the Alicante consular district.

26 June 2018
Administrative Officer (AO)
Full-time, Permanent
37.5
Europe, Eastern Europe & Central Asia
Spain
Alicante
British Consulate
1
EUR
28,909.40
1 August 2018

This is a full-time permanent position and the working hours are 37.5 hrs per week.

The successful candidate is subject to a confirmation of a background check, security clearance and the successful completion of a probationary period.

The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy / Consulate based on gross annual salary.

Regarding taxation, the Consulate in Alicante is part of the British Mission in Spain, and as such supervised by the British Embassy. The Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of Spanish income tax at the legally required rate. Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.

Please be advised that Consular positions at the FCO entail dealing with casework in situations that may involve death, detention, rape, assault, post-mortems, prison visits and highly distressed customers. Candidates should therefore have a high level of resilience to trauma.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

FCO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCO will not meet the costs connected with relocation if offered a position.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.