View Vacancy - KL- Immigration Liaison Assistant (ILA) A2(L)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Other British Government Departments (Partners across Government, including UK Visas)
Immigration Enforcement International (formerly RALON)

Main purpose of job

The ILA job role will mainly be focussed on Immigration Enforcement International core objectives with Capacity Building work where the business dictates.

The successful candidate will work within IEI which is part of the Home Office, at the British Embassy High Commission Kuala Lumpur. The job holder will be funded to carry out core IEI work and support Regional Capacity Building work in Malaysia and potentially the wider Official Development Assistance (ODA) countries of Indonesia, Philippines, Mongolia and China.

Core IEI work - IEI has responsibility for identifying immigration abuse and threats to the UK Border, preventing inadequately documented passengers arriving in the UK, identifying visa abuse and developing criminal investigations against individuals and organisations which cause harm to the UK. IEI works with UK and international law enforcement partners. The IEI team in Kuala Lumpur has responsibility for delivering IEI objectives in Malaysia and Indonesia.

The jobholder will provide key operational support to the Immigration Liaison Officer but will also be expected to work independently. Excellent organisation skills and a practical approach to multi-tasking and problem solving are required. The jobholder will also need to develop and maintain strong working relationships with key partners both inside and outside the Embassy. Malay and English language are essential for this role.

Regional Capacity Building work implements programmes of upstream border capacity building in the ODA countries. The role will focus on developing technical knowledge and strengthening institutional capacity on migration, human trafficking and border security management, aiming at long-term sustainability. The programmes aim to build capacity in three areas: developing institutional capacity, developing human capacity and developing operational capacity.

Some regional travel maybe required so please keep this in mind when applying for the job.

Roles and responsibilities

IEI work

  • Preparing and undertaking verification checks, compliance checks and project research. Supporting the development of evidence- based intelligence to support visa officers in their decision-making by highlighting areas of low and high risk. To support the IEI team in relation to operational activity and investigation functions. Liaising with airlines, local law enforcement partners and counterparts in other diplomatic missions in support of IEI functions.
  • Gathering, recording and summarising statistics. Assisting in the production of reports. To use local systems to capture, monitor and analyse statistics. Preparing various statistical and narrative returns. Using these statistics and the results of compliance and verification checks to complete informative, concise reports that highlight current trends and patterns.
  • To provide accurate written and verbal translation/interpreting support. To communicate effectively while carrying out compliance checks with the Immigration Liaison Officer. To complete written documents and checks to a high standard.
  • Administrative Support. To manage and fully support all IEI administrative functions. Providing logistical support to the Immigration Liaison Officers. Completing business cases, photocopying, filing, making travel arrangements, completing associated expenditure reports and using IT tools to monitor expenditure.

Regional Capacity Building

  • Collaborate with IEI team and external/internal stakeholders to oversee and coordinate capacity building activity in ODA countries. Assist in developing a clear and coherent programme of capacity building plans.
  • Work with RCBOs to develop and deliver training courses, as well as "training the trainers" programmes in order to facilitate knowledge sharing.
  • Assist the RCBOs/Immigration Liaison Manager in managing financial/budgetary planning, exercise quality control over all procedures and documents, and ensure proper follow-up as necessary.
  • Assist and coordinate timely submissions of reporting on programmes, including ad hoc, monthly, interim, quarterly, annual and end-of-project reports.
  • Provide logistical support for RCBOs in order to train delegates. This will include organising flights, accommodation and venue arrangements for both delegates and RCBOs.
  • Provide operational support to the IEI team as required in order to support delivery of Home Office objectives in Malaysia/Indonesia.

Essential on arrival

  • Strong interpersonal and verbal communication skills.
  • A high level of written and spoken English and Malay with the ability to write high quality reports and briefings.
  • Strong organisational and time management skills.
  • An ability to work under pressure with minimal supervision is essential.
  • Excellent IT skills (MS Office), particularly Excel.
  • Previous immigration, law enforcement and/or analytical or investigation experience would be an advantage.
Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
30 January 2020
A2 (L)
Fixed Term, Full-time
12 months
Asia Pacific
Kuala Lumpur
British High Commission
3800 MYR
15 February 2020

Resources managed (staff and expenditure):

The successful candidate will be expected to adhere to the FCO policy and guidance on expenditure when carrying out their duties. This may include but not limited to, flight booking, accommodation and venue booking and procuring items.

Learning and development opportunities (and any specific training courses to be completed):

The British High Commission is proud of its L&D offer to staff, which works hard to provide a comprehensive L&D offer. There are a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the Diplomatic Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all the available opportunities. All new staff undertake a workplace induction and there are a number of mandatory e-learning courses covering areas such as diversity, health and safety, and information management

Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.

Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.

Indicated start date is provisional and subject to successful completion of reference and security checks.

Kindly check your application centre or email regularly for any update on the status of your application.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.