View Vacancy - SIN - Corporate Services Officer (HR), A2(L)
Main purpose of job:
This role sits at the heart of our Corporate Services Team and is responsible for supporting the HR lead in providing a professional HR service for the British High Commission in line with Singapore labour law, best practice and central policy.
Singapore is an important regional hub for the UK and the High Commission here hosts a number of different government departments represented by a diverse staff. Working closely with the Deputy Corporate Services Manager, HR (DCSM, HR), HR Hub and other HR partners including the International Academy (IA) and Learning & Development Committee, the job holder will have visibility across the mission and will help deliver a first class HR service.
Flexibility is a key requirement as the jobholder will also provide surge support and ad hoc cover for other support roles in the team, offering exposure to the breadth of corporate services work in support of seamless delivery across our multifunctional team.
Roles and responsibilities:
Operational Human Resource Management 30%
- Provide support on HR policy, operations, employment terms and conditions, working closely with the DCSM (HR).
- Manage HR electronic records and staff masterlists.
- Monitor work permits and applications and advise DCSM of upcoming expiry.
- Support on workforce planning and budgeting.
- Support post activity on wellbeing and mental health.
Recruitment and Onboarding 25%
- Contribute to local recruitment processes working closely with the HR Hub, oversee specifications, criteria and approvals, run local adverts. Convene and manage panel logistics.
- Working with the DCSM, review and update on-boarding and exit processes and documents, ensuring they are up to date and relevant. Tailor induction to local needs.
- Manage local recruitment schemes including interim personnel pool and internships.
Pay and Benefits 10%
- Under direction of the DCSM, manage administration of local medical insurance scheme including assisting with contract management, annual reviews and mandatory submissions.
- Suporting the DCSM, review benefits and allowances on a bi-annual basis to ensure value for money.
- Provide data and support for local pay processes.
Learning and Development (L&D) 10%
- Support the delivery of the learning and development agenda at post, advising on best practice processes and tools.
- Provide advice and assistance to post L&D committee, line managers and staff on the available learning and development opportunities and funding.
Performance Management 10%
- Signpost guidance and support to staff and line managers where required.
- Act as Secretary of the Post Appraisal Committee, administering quarterly In Year Awards and annual appraisal moderations.
Team Support 15%
- Support other members of the Corporate Services Team as required, including providing occasional cover for other CSOs (Protocol, Estates, Community Liaison), and surge support for UK Based arrivals and departures during the annual turnover period.
- Participate in post crisis activity.
- Administrative/executive experience
- Comfortable with a process driven role, enabling our frontline teams to deliver
- Ability to manage detailed processes
- Commitment to customer service
- Experience working with Government administration
- Basic knowledge of Singapore employment law and work pass framework.
We offer a competitive package, which includes basic salary of SGD 3,744 per month and annual wage supplement [an additional 2 months’ salary paid out in December each year], 23-day annual leave entitlement in pro rata and insurance plan.
BHC will consider applications from candidates in countries from which travel to Singapore is feasible under prevailing Covid related borders restrictions. Singapore will allow entry for fully vaccinated with vaccine approved under WHO EUL. Applicants should be aware that Singapore has mandated that from 1 January 2022 only employees who are fully vaccinated, or have recovered from COVID-19 within 270 days, can return to the workplace. Singapore will require unvaccinated employees to have a negative Pre-Event Testing (PET) result at their own expense before coming to the office.
We offer time and financial support for the successful candidate to take advantage of professional learning and development opportunities inside and outside of the organisation.
The BHC has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer. There is a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the International Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all available opportunities.
All new hires undertake a workplace induction and there are a number of mandatory e-learning courses that must be completed in order to pass probation.
Normal working hours are 37.5 per week: 8.30am to 5.00pm from Monday to Friday.
BHC Singapore supports and promotes flexible working as a crucial part of our inclusive offering.
In addition to the duties which this job normally entails, you may from time to time be required to undertake additional or other duties as necessary to meet the needs of the High Commission, including playing a part in the corporate life of the mission and supporting any crisis response.
No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain a local work permit which we will sponsor.
Staff recruited locally by the British High Commission are subject to terms and conditions of service according to local Singapore employment law.
Employment offers are subject to successful clearance of pre-employment checks. Only short-listed applications will be called for personal interviews.
The British High Commission is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.
Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.
To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
This opportunity is closed to applications.
