View Vacancy - KL - Learning and Development Adviser – International Academy, C4(L) (Also Open in Manila, Jakarta and Bangkok)
Main purpose of job:
The International Academy provides innovative and creative learning solutions to meet the needs of the UK government to support learners in doing their jobs more effectively, based on specific organisational goals. The International Academy has teams based across the globe and in the UK, partnering with British Missions and Directorates to ensure learning is based on performance outcomes and aligned to UK Government priorities.
We work to ensure that learning activities are designed to best-practice Learning and Development (L&D) standards, based on solid research and contribute to building a positive learning culture within the workplace. The role of the L&D Adviser in the Indo Pacific region will be to collaborate with a number of specific Missions. This will include partnering with the Missions and stakeholders as well as designing, delivering and implementing blended learning solutions based on organisational priorities and regional needs, through identifying specific performance outcomes.
Roles and responsibilities / what will the jobholder be expected to achieve?:
Partner with overseas Missions
- Partner with senior stakeholders at Missions to identify specific performance improvement outcomes over a 6-12 month period
- Help Missions plan the learning strategy and solutions to meet those outcomes, drawing on all relevant resources, internal and external
- Provide a consultancy service to advise on developing a learning culture, empowering and supporting Missions to devise their own learning solutions, signposting other L&D opportunities, share best practice and proactively encourage engagement with Diplomatic Academy content
- Evaluate the impact of L&D solutions on performance outcomes and maintain management information and data
- Ensure the right learning solutions are developed to meet the needs of the stakeholders and are thoroughly evaluated
- Ensure a consistent approach to learning activity across the network, best-practice is shared, and there is a culture of continuous improvement in our service
- Facilitate learning sessions both virtually and face to face
- Ensure that learning offers are digitally marketed widely across the region
- Lead and work in wider project teams to ensure quality and timely delivery of shared objectives and project outcomes, including accurate documentation of activities and reporting.
Other
- In terms of peak operation demand, work flexibly within the Section and within the High Commission
Resources managed (staff and expenditure):
None
- Min 5 years in a L&D and/or OD environment either public or private sector
- Effective Consultative and partnering skills
- Able to communicate and facilitate face to face groups effectively
- Effective digital skills to be able to support learning activity virtually
- Learning design skills to devise face to face and virtual learning solutions
- Understanding of modern workplace learning best practice
- Experience of working in a multi-cultural environment
- Able to travel as and when required across the Indo Pacific region and occasionally other regions
- Effective IT skills and literacy in Microsoft Office applications (MS Word, Excel, PowerPoint, Outlook, and Teams).
Language requirements:
Language: Fluent English spoken and written (essential). A second frequently spoken Asian language (desirable).
Level of language required: Excellent
- Membership of internationally recognised HR professional body (eg CIPD, ATD)
- Professional qualifications in L&D, OD or equivalent
- A second frequently spoken Asian language.
This position is being advertised as a 6 months fixed-term/maternity cover position (until 07 August 2022) in Bangkok, Jakarta, Manila or Kuala Lumpur.
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British High Commission are subject to Terms and Conditions of Service according to local employment law.
You must have the right to live and work in Malaysia. No accommodation or relocation expenses are payable in connection with this position.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Learning and development opportunities (and any specific training courses to be completed):
The British High Commission offers a competitive remuneration package, benefits, leave entitlement of 20 days per annum (calculated on pro rata basis) and a range of learning and development opportunities including courses, access to significant on line training materials and on the job learning and development opportunities.
The Foreign, Commonwealth and Development Office is committed to developing its staff, working hard to provide a comprehensive L&D offer. Staff have access to a wide variety of online resources through the Diplomatic Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all the available opportunities.
The job-holder will be required to take some specific training courses related to their role. All new staff undertake a workplace induction and there are a number of mandatory e-learning courses covering areas such as diversity, health and safety, and information management.
There is a comprehensive L&D offer from the British High Commission, and from the Department for International Trade, supporting personal and career development. This comprises both formal and on-the-job training, mainly virtual but also physical where possible.
Working patterns:
This is a fixed term, full time role - 36 hours/week, Monday to Friday. We are currently piloting hybrid working (some time working in the office, some time working from home) as we transition back to normal working practices, while ensuring the health and safety of our staff. You will be expected to spend some time out of the office, engaging with partners and stakeholders; some time in the office; and will be able to have the flexibility to work from home. If the context of the pandemic changes, the proportion of time spent at home / in office / in external engagements may change.
The Mission has a smarter working policy and is committed to offering flexible working patterns balanced with the operational requirements of the role. In crisis/emergency situations you may need to work as required to support the Mission response, sometimes on a shift pattern working which may result in unsociable hours and/or weekend working.
As an inclusive employer we are happy to discuss alternative working patterns at interview or at the point of any job offer.
Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”. Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
Incomplete application forms will not be taken into consideration, so please ensure you provide the information requested. Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core competencies listed above. Unsuccessful candidates will be notified via the system in due time.
Indicated start date is provisional and subject to successful completion of reference and security checks.
To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
This opportunity is closed to applications.
