View Vacancy - AUH - UAE Director of Corporate Services D6(L)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Corporate Services Support

The British Embassy Abu Dhabi has a vacancy for UAE Director of Corporate Services.

The jobholder will lead our busy and dynamic network of Corporate Services Teams at the British Embassies in Abu Dhabi and Dubai. This is a senior administration role, responsible for ensuring the Corporate Services Team deliver effective management, finance/ procurement, human resources, estates, transport/ logistics, and security services to the UAE Network. The UAE Network is one of the Foreign & Commonwealth Office’s (FCO) most complex platforms, with 20 UK government departments represented across the two locations.

The role sits at the heart of the Senior Management Team, helping to shape the Embassies’ constant improvement agenda. The successful candidate will be an experienced professional with proven managerial, strategic, and financial skills; with an eye for detail; an innovative self-starter, who thrives on challenge; has the drive and resilience to see a job through; sets and observes high standards of customer service; and has understanding and sensitivity to manage host government requirements.


Main duties and responsibilities:

  • Financial oversight of the UAE budget (£7.25m) to ensure spending delivers value for money in support of the Embassies’ business plans, coordinating with 20 Partners Across Government (PAGs). Ensure FCO policies and procedures are applied and complied with and that all audit and assurance requirements are met. Oversight of the Mid-Term Financial Plan (MTFP) exercise and financial forecasting, working collaboratively with the Regional Finance and Procurement Hub in Manila. (20%)
  • Human Resources leadership (250 local staff and 100+ UK-based staff), including overall workforce planning (providing support for expansion of the platform) and leadership on local staff management for UAE, including supporting the team on complex cases, misconduct procedures, and compliance with FCO policy and local labour practices. Work collaboratively with the Regional Human Resources Hub in Abu Dhabi. Oversight of the Government Relations Team, ensuring compliance with host government requirements and maintaining key contacts within the UAE’s Ministry of Foreign Affairs (MFA). (20%)
  • Procurement oversight for the whole of UAE network. Ensuring team negotiate and administer value for money contracts in compliance to corporate policies and best practices in joint contracts between Abu Dhabi and Dubai. Ensure regular compliance checks, working closely with the Finance and Procurement Hub in Manila. Identify opportunities to move towards regional procurement. (20%)
  • Oversight of estates management (owned, rented, and three compounds), ensuring Embassies maximise the benefits of the estate and meet Health & Safety and Security standards. Oversee expansion of the PAG presence on platform. Contribute to decisions on potential major building and refurbishment projects. Key role in management committees. (15%)
  • Relationship management to ensure that the Embassies support the needs of government departments represented on the platform. Ensure effective implementation and monitoring of the One HMG Service Level Agreement, ensuring excellent customer service and acting on customer perceptions. Act as Board Secretary for the UAE Management Board. (15%)
  • Other activities (10%): Crisis preparedness - Play a central role in ensuring that the Embassies are fully prepared for any crisis, including leading on logistics and staff welfare during a crisis; Business continuity - Responsible for producing and testing a one HMG business continuity plan; Change management - Play a central role in communications for change management programmes and oversee engagement with the FCO’s Corporate Capability Programme; Internal corporate communications.

Key competencies required:

  • Seeing the Big Picture - Having an in-depth understanding and knowledge of how your role fits with and supports organisational objectives and the wider public needs, and focusing your contribution on the activities which will meet the organisation's goals and deliver the greatest value. Scanning the political context and taking account of wider impacts to develop long term implementation strategies that maximise opportunities to add value and support economic, sustainable growth.
  • Leading and Communicating - Leading from the front and communicating with clarity, conviction, and enthusiasm. Supporting principles of fairness of opportunity for all and a dedication to a diverse range of stakeholders. Establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity, and upholding the reputation of the organisation.
  • Making Effective Decisions - Being objective; using sound judgement, evidence, and knowledge to provide accurate, expert, and professional advice. Creating evidence-based strategies, evaluating options, impacts, risks, and solutions; maximising return while minimising risk and balancing social, political, financial, economic, and environmental considerations to provide sustainable outcomes.
  • Collaborating and Partnering - Creating and maintaining positive, professional and trusting working relationships with a wide range of people within and outside the organisation to help get business done. Delivering objectives through creating an inclusive environment, encouraging collaboration, and building effective partnerships with colleagues and stakeholders, whilst having the confidence to challenge assumptions.
  • Changing and Improving - Being responsive and innovative, and seeking out opportunities to create effective change. Being open to change, suggesting ideas for improvements to the way things are done, and working in 'smarter', more focused ways. Continuously seeking out ways to improve policy implementation and build a leaner, more flexible, and responsive organisation. Creating and contributing to a culture of innovation and allowing people to consider and take managed risks.
  • At least 5-10 years of management or administration experience in a managerial capacity, with at least 2 years of senior management experience; 
  • Experience in accounting, finance, budgets, human resources, estates, compliance, or security;
  • Flexible, resilient, decisive, and calm under pressure. With a proven track record of delivering results to a high standard within tight deadlines;
  • Strong organisational, analysis, and time management skills, with very good attention to detail;
  • Proven self-starter and with personal drive. Able to work independently and as a part of a team;
  • Excellent interpersonal and communication skills, with a strong customer focus. Ability to work with contacts and colleagues at all levels;
  • Excellent communication skills in English, both written and oral;
  • Strong IT/ computer skills using MS Office;
  • A college/ university level degree;
  • Willingness to work additional hours as necessary.
  • Experience of working in the UK public sector and UK government;
  • Professional designation in Accounting, Finance, or HR;
  • Understanding of UAE labour and immigration laws.
Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering
29 April 2019
D6 (L)
Full-time, Permanent
Middle East & North Africa
United Arab Emirates
Abu Dhabi
British Embassy
23 June 2019

The Embassy aims to offer an attractive working environment and remuneration package for this role, including: 25 days of annual leave per annum, on-site parking, on-site swimming pool, gym, and sports facilities.

Salary is at AED 38,091 per month.

There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.

Conditioned working hours are 38 hours per week. Standard working hours are from 07:30 to 15:06, including a lunch break of 36 minutes, from Sunday to Thursday. This job is based in Abu Dhabi but frequent travel will be required between Abu Dhabi and Dubai.

How to apply:

Interested candidates must attach the following documents along with their online application form:

  1. A covering letter.
  2. An updated Curriculum Vitae (CV).

Your application must also include examples of when you have demonstrated the competencies outlined above in the cover letter or in the Motivation section of the application form. Applications that do not include this information will not be considered.

Closing date for applications is at 11:55 PM (UAE local time) on 29 April 2019. 

Applications received after the stated deadline will not be considered.


The recruitment process, including security clearance, is expected to take around two months.

Due to the large number of applications we receive, only those shortlisted for the next step of the recruitment process will be contacted.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.


The British Embassy Abu Dhabi is an equal opportunities employer, dedicated to inclusivity, a diverse workforce, and valuing difference.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

This opportunity is closed to applications.